Capital One customers who have received email or SMS text messages claiming that their accounts have been suspended and they need to verify their accounts, should delete the same messages. This is because the messages, like the one below, are being sent by cyber criminals, to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal online account credentials.
One of the "Your Capital One 360 Account Verification" Phishing Scams
From: "Capital One 360" <test@test.net>
Date: Jun 29, 2017 8:00 PM
Subject: IMPORTANT : Your Capital One 360 Account Verification.
Dear Capital One 360 Client,
Welcome to Capital One Care - Your Safety is our priority.
Your account has been suspended:
We would like to remind you that we have suspended your account for security reasons. You are required to verify your Capital One 360 membership in order to continue using our extended services and unlock your account.
verify online at CapitalOne360.com/secure
Thank you for being our customer.
Sincerely,
Capital One Fraud Department"
Capital One customers who have received messages claiming that they need to do some activity on their accounts, should always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.
Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cyber criminals.