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Beware of Find Beauty and Truth at findbeautyandtruth.com

Updated: March 4, 2018 2018-03-04T09:31:16 -
Posted: March 4, 2018 2018-03-04T09:29:39
Views: 219
Comments: 8

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I came across an advertisement on www.findbeautyandtruth.com for a FREE sample of Dermagen iQ (Clinicderma). The advertisement is also on the fake website: www.mybeautyandtruth.com. All I had to pay was £4.95 for postage & handling. When the package arrived it had another product in it which I had never ordered and I noticed on my credit card an additional amount of £3.95 (Skinspa) had been debited without my permission since I never ordered it. Shortly after I ordered the Dermagen iQ sample I had a message from Barclaycard saying that they were checking my account for fraudulent transactions and asking to confirm that 3 recent debits were all mine. Among those debits was the said £4.95, which I told Barclaycard I had agreed to. The £3.95 must have been debited shortly afterward, and since I never agreed to this charge I contacted Barclay Card, told them the story and had my account blocked for this company and the £3.95 reversed.

Please continue reading below.

I also wrote an email to support@findbeautyandtruth.com telling them exactly what I thought about their dubious practices. (Quote from my email) “I also noticed on the site AFTERWARDS that at its bottom in tiny print under Terms and Conditions you mention “Membership Terms & Conditions”.

When ordering the sample cream I never agreed to any membership program and I, therefore, would like to make it very clear that I herewith cancel any membership that I might have inadvertently entered into and forbid any further charges to my credit card. Furthermore, do not supply any further products to me!” (End of quote).

I also asked them for pre-paid postage if they want the used samples back – which according to the website where I “ordered” the first sample was not required – because I am not prepared to fork out postage to an overseas destination. I do not trust this company and probably never would get a refund.

So far I have only lost the £4.95 for postage and packing and I do not intend to return this product. I held up my end of the bargain by paying £4.95 as requested and as far as I am concerned the product belongs to me since it was an advertised as a FREE SAMPLE.

The other non-requested product they can have back but only if the postage is pre-paid. Any further products they try to charge me for will be rejected and Barclay Card will reject any attempted debits.

I have noticed that other people have lost a lot of money and that is the reason why I am writing about the steps I undertook. By the way, I did not wait 15 days as stipulated in their “Terms & Conditions”, I wrote to them immediately after they charged me for an item I did not request and I cancelled the so-called unwanted “membership” at the same time.

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Comments, Questions and Reviews

(Total: 8)

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Posted: Jul 30, 2018 at 3:25 PM by info
Received via email:

"I am another victim of this companies scam sending for a sample and they take out £4 95 postage with your bank details and then set up a subscriptions to their company without my permission despite my email to the company saying I did not wish to subscribe at all their product is here if they wish to pay postage to have it returned"
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Posted: Jul 14, 2018 at 9:48 AM by an anonymous user from or near: Whitestone, England, United Kingdom
I have just been caught by this scam.....I received an offer via an advert on my phone and without thinking anything about it, agreed to the 'free' sample.

I too received a second product and was charged £3.95. I let this go however on my next credit card bill I noticed a charge of £78.49 description My-Spring-beauty.

I have checked their website and there is a route to cancel however I'm reluctant to give my email address again.
Any suggestions...phone number does not work .......surprise surprise!
Thank you
....
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- Posted: Jul 26, 2018 at 5:27 AM by an anonymous user from or near: Bristol, England, United Kingdom
  I too have been caught in this scam to the tune of almost £120 for a FREE sample.
  
  My bank cannot help except to cancel any further charges. Can nothing be done to stop this website scam ?
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  - Posted: Jul 26, 2018 at 5:35 AM by info
    You can help by sharing this article with everyone you know.
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- Posted: Jul 14, 2018 at 10:45 AM by info
  Contact your bank and dispute the charges with them to have your money refunded.
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Posted: Jun 20, 2018 at 6:22 AM by an anonymous user from or near: Stockport, England, United Kingdom
Having spoken to my bank. I understand that Beauty and Truth operate under three different names so beware! It is a total scam. I am keeping the cream for which I paid £4.95 as it is a 'free'sample!
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Posted: Jun 10, 2018 at 7:57 AM by an anonymous user from or near: Maidstone, England, United Kingdom
Same has happened to me with two lots of postage taken from my account within a few Hours of requesting the product dermagen iq and two products I never asked for; beware it's a scam.
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Posted: Jun 9, 2018 at 11:14 AM by an anonymous user from or near: Omagh, Northern Ireland, United Kingdom
like yourself I ordered the cream only which should have came to £4.95. They also sent me eye gel.

As I had ordered them on my credit card I did not know how much they had actually charged me.

When I got my statement I found out that they had taken out another payment from my account on the 29/5/18 for £78.49.

I have contacted my credit card company and told them to block my account (skin-Fre.com GB)
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