Bank of America customers, be aware of "Your Account has been Temporarily Locked" phishing email scams like the one below that are being sent to potential victims by cybercriminals. The phishing email scams are used to steal Bank of America customers' username, password, personal and financial information. This is done by attempting to frighten and trick potential victims into clicking on a link in the same emails that goes to a phishing website that steals personal information and online account credentials.
Sample "Bank of America Your Account has been Temporarily Locked" Phishing Scam
From: Bank of America <stephanie.carroll@wolfcre.com>
Date: 5/19/18 8:01 AM (GMT-08:00)
Subject: Account Alert
To ensure delivery, add onlinebanking@ealerts.bankofamerica.com to your address book.
Bank of America(R)
Online Banking Alert
Your account has been temporarily locked
For security reasons, we have temporarily locked your account access, to start unlocking process please proceed below.
Click here to unlock
We will ask you to enter your Online ID and Passcode for your protection.
You'll also be required to verify some of your information we have on record.
Email preferences
This is a service email from Bank of America. Please note that you may receive service email in accordance with your Bank of America service agreements, whether or not you elect to receive promotional email.
Bank of America customers should always go directly to Bank of America's website at https://www.bankofamerica.com/ and sign into their accounts from there, instead of clicking on a link in an email message. And, Bank of America (BOA) customers who have been tricked by the scam should immediately attempt to change their BOA account passwords and contact Bank of America for help.