Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Navy Federal Credit Union Member customers who have received the "Online Banking Alert" emails like the one below, which claim they need to update their account profile, are asked to delete and not follow the instructions in them. This is because the emails area a phishing scam that is being sent by cybercriminals to frighten their potential victims into clicking on a link within the same email messages, which go to phishing websites that steal Navy Federal Credit Union Member(NFCU) account credentials (usernames and passwords).
Navy Federal Credit Union Member customers who have already been tricked by the phishing email messages are asked to change their passwords and contact Navy Federal Credit Union Member (NFCU) immediately before their money is stolen, online accounts hijacked and used fraudulently by cybercriminals.
From: NAVY FEDERAL <safepass@lsu.edu>Sent: Sun, Jul 15, 2018 1:16 pmSubject: Online Banking AlertDear Navy Federal Member,Today July 15th 2018, Your Account has been flagged as one of numerous accounts that need to be reviewedThe main reason for this action are:Unauthorized Debit Card Use & Payment IssuesBilling & Payment IssuesAbuse & Terms of Use IssuesWe strongly suggest that you follow the link below in order to rectify the issueClick Here To ConfirmOnce you've done this your account will be removed from the flagged accounts automatically.Thank You,Navy Online Team.
From: NAVY FEDERAL <safepass@lsu.edu>
Sent: Sun, Jul 15, 2018 1:16 pm
Subject: Online Banking Alert
Dear Navy Federal Member,
Today July 15th 2018, Your Account has been flagged as one of numerous accounts that need to be reviewed
The main reason for this action are:
Unauthorized Debit Card Use & Payment Issues
Billing & Payment Issues
Abuse & Terms of Use Issues
We strongly suggest that you follow the link below in order to rectify the issue
Click Here To Confirm
Once you've done this your account will be removed from the flagged accounts automatically.
Thank You,
Navy Online Team.
Navy Federal Credit Union customers should never click on a link to sign into their online accounts. They should always go directly to https://www.navyfederal.org/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verification or updates that need to be done to their accounts.
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You do not make it easy to report attempts. How about an online address to which attempts can be forwarded by people who are NOT Navy Credit Union Members, but have received a fishing email? Is this not exactly the type of information you are interested in?Richard g...
Received this fraudulent email today:"navy.feds@lon.netImportant Informationhttps://www.navyfederal.org/images/structure/nfculogo.pngDear Member,Your Stimulus Payment has been sent to your account Pending Payment will be processed after Verification. Logon below to confirm Depositswww.navyfederal.orgCustomer AdvisoryCopyright 2020 NFCU"
"From: "Navy Federal Credit Union" Subject: Important Information Regarding Your Navy Federal Date: February 15, 2020 at 9:22:48 AM EST To: Recipients Navy Federal Credit Union Navy Federal Security Zone Access XXXXXXX0 Email for Member Dear Member, We noticed unusual transaction attempts from your debit card and as a result, we have temporarily suspended your card and limited access to your online account as part of our security system to keep your information safe. You need to sign on to our Security Centre and verify your identity in other to recover your account and continue using your card. Note: Your account will be secured once you verify your information. Safeguarding your information is a priority for Navy Federal. We value your business and the opportunity to serve all your financial needs. sincerely, Navy Federal Protection Team" Here is another scam.
Here is another scam: "From: nfcu.org [mailto:universityevents@brown.edu] Sent: Tuesday, September 17, 2019 11:35 AM Subject: Confirm Account Information Importance: High Attention from Sullivan County Information Technology Services: This email came from an external source. Do not open attachments or click on links from unknown senders or unexpected emails. Image removed by sender. Dear Member, Due to numerous unauthorized transactions on your card account, your account has been frozen. We could not verify your recent card activities. Navy Federal Credit Union requires your immediate response about this before we are forced to take legal actions. Kindly verify your information with us by accessing your account below. Image removed by sender. vgqeGm.png You will be asked some questions that you registered with us to help us better verify you. Thank you NavyFederal Online Team."
"From: Navy Federal Sent: Wednesday, June 26, 2019, 9:36:57 AM MST Subject: An Issue Regarding Your Account. Access to your Navy Federal Mobile and Online banking account has been temporarily suspended. This was for a verification purpose to keep your account secured. To regain access, please click on the button mentioned below and follow the instruction. Here's what to do next: Sign in to your online banking following this link mentioned below. Once you've signed in with your account, You will be required to enter specific information. Sign in to Navy Federal" Another scam.
I got this in my email. I don't have a Navy Federal Credit Union account."Navy Federal Mon 4/8/2019 6:00 PMYou Important Account InformationNavy Federal Security ZoneEmail for member Dear Member,In an effort to safeguard your information. Navy federal helps to protect and monitor your account in multiple ways. Your access to our internet banking needs to be updated to help us improve our bank and other security measures associated with your account(s).Signon to UpdatePlease kindly take a minute or two to confirm your account information as a precaution against future problems with online banking.© 2019 Navy Federal Credit Union.Products & Services • FAQs • Mobile Banking • Contact Us Please do not reply to this email. This email is being sent from Navy Federal Credit Union at PO Box 3000, Merrifield, VA 22119-3000. For contact information, or if you have any questions about this email, please click hereEqual Housing Lender APY= Annual Percentage Yield APR= Annual Percentage Rate. © 2019 Navy Federal Credit Union. All rights reserved. Message and data rates may apply. Terms and Conditions are available. NFCU 37859 (9-14) Federally insured by NCUA. Privacy PolicyFollow Us:"
Got the an email from: "From: Navy Federal [mailto:norenfcu@nfcu.net] Sent: Tuesday, March 26, 2019 4:50 PM To: Recipients Subject: ACTION REQUIRED Importance: High"
Thank you for letting us know its a bogus/malicious notice. Thought it was suspicious when I received an email from Navy Federal; "Fraud Alert: Card declined, on March 10, 2019."Then, on March 15, 2019, received another email from Navy Federal Credit Union; "Card Declined: Fraudulent Activity Detected...I, nor my husband, have an account with Navy Federal."Thank you,S Dunn
Here is another scam: -Original Message- From: Navy Federal Sent: Wed, Feb 27, 2019 8:22 am Subject: Account Security Measure Navy Federal Credit Union Account Access Notification Navy Federal Security Zone Email for Member Access XXXXXXXXXXXX Dear Member, We're writing to let you know that your Navy Federal Online® Account requires full profile update. We recently discovered that different Computer users could gain access to your Online® Account, and several password was attempted with your Navy Federal Credit Union Online® Account. It is now necessary for you to verify your account information to confirm your Identity. Kindly click on Update, to verify your profile immediately. Click Here To Verify
Here is another scam: -Original Message- From: Navy Federal Credit Union Sent: Sun, Dec 16, 2018 11:11 pm Subject: Banking security validation Navy Federal Credit Union Navy Federal Security Zone Dear Member. NavyFederal Banking security validation. Our system has detected incomplete update on your account. Update required to help ensure your safety and security. Follow secure update below. Secure Update Thank you, Navy Online Team
Here is another scam: "From: Navy Federal Sent: Saturday, November 17, 2018 10:46 AM To: Recipients Subject: Pending E-payment: Action Required Navy Federal Credit Union This Email is to notify you that there is a pending incoming E-Payment on your NavyFederal account. Click Here To Confirm Pending payment will be credited into your account within 24 to 48 hours after your approval. Thank You, Navy Online Team."
