Is chaolily.com an Untrustworthy Online Store?

The website, chaolily.com, is an untrustworthy online store claiming to create custom bobbleheads from your photos. Online users are advised to stay away from the untrustworthy website because those who shop from it run the risk of receiving counterfeit goods or nothing at all. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded. They should also have their banks help them prevent the cybercriminals who are operating the website from continuously charging their credit cards.

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Is chaolily.com an Untrustworthy Online Store?

Information about www.chaolily.com

www.chaolily.com

Email: cs@chaolily.com

TEL: 00852-97175256

Qandies Limited (qandies.com)

617, Crown House North Circular Road, London, England, NW10 7PN

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Comments, Questions, Answers, or Reviews

Comments (Total: 9)

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November 12, 2019 at 12:24 PM by
Is chaolily.com an Untrustworthy Online Store?
an anonymous user from: Pleasant Hill, California, United States

Took 10 weeks to received product and it was c**p! Customer Service is not in their vocabulary. Threw the product away but I guess that's how they make their money. Too big of a hassle to try and get a refund and all they offer is to reship. Don't buy ANYTHING from them!

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October 25, 2019 at 6:43 PM by
Is chaolily.com an Untrustworthy Online Store?
an anonymous user from: Yuba City, California, United States

I ordered bras. They did not fit. I was told to sell them myself rather than return them. I found that returning the bras was impossible. VERY poor customer service. DO NOT order from Chaolily! JED

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September 8, 2019 at 5:27 PM by
Is chaolily.com an Untrustworthy Online Store?
an anonymous user from: Cleveland, Ohio, United States

I too, saw their ad on Face Book.

I ordered on July 9, 2019 & money was taken out of my accounts on 7/11/2019 & as of today, NO BRAS!

I’ve sent 2 emails requesting full refund & nothing so far. DO NOT BUY FROM THEM. I will not give up & will be contacting Face Book in hopes they don’t allow them to advertise on there anymore!

Delete

September 17, 2019 at 8:02 AM by
Is chaolily.com an Untrustworthy Online Store?
an anonymous user from: Hampden, Pennsylvania, United States

I am trying to contact them about a bra that I ordered on July 9, 2019, they also took my money, as of today September 17, 2019 haven't received said item and can't seem to CONTACT them in anyway to have money refunded.

Delete

August 22, 2019 at 3:38 PM by
Is chaolily.com an Untrustworthy Online Store?
an anonymous user from: Durant, Oklahoma, United States

I ordered 4 bras from chaolily but I am still waiting for my bras for 2 months. No bras and money has not been refunded. Do not order from these people. I wont.

Delete

August 21, 2019 at 3:48 AM by
Is chaolily.com an Untrustworthy Online Store?
an anonymous user from: London, England, United Kingdom

I ordered a bra from this company but it didn't fit.

I contacted them to return it and that's when the problems started - they tried to twist me I knots with their process saying I hadn't ordered it from them.

I have a returns address on the postage label and will be popping round there to get my money back if they don't respond professionally.

they have until Friday and I will report them too.

DO NOT BUY FROM THIS COMPANY!

Delete

August 14, 2019 at 4:30 PM by
Is chaolily.com an Untrustworthy Online Store?
an anonymous user from: Ponoka County, Alberta, Canada

I found a phone number and it is 00852-9717 5256, London England for chaolily.com, the bra scammers. I see there is another bra outfit on facebook again, perhaps they are a branch of this outfit.

Delete

August 14, 2019 at 4:27 PM by
Is chaolily.com an Untrustworthy Online Store?
an anonymous user from: Ponoka County, Alberta, Canada

I saw zippered bras on facebook, so ordered online amazon.ca for 2 bras and the total was $27.94 plus shipping $8.99 all USD. and it was paid through Paypal My Mastercard and the charges through Paypal onto my PC Mcard was $47.31

The order date was July 3, 2019 and it was posed on my PC Card July 5. Meantime I got an email advising it would be charge to me when the item shipped. The item has never been received but it was paid July 5, 2019. So I got screwed, now how to I get my money back from these shisters?

Delete

August 9, 2019 at 7:05 PM by
Is chaolily.com an Untrustworthy Online Store?
an anonymous user from: State College, Pennsylvania, United States

I ordered from chaolily 2bras on July 4 it's August 9, I haven't received my bras yet, they won't return my texts, won't let me know when my purchases will be delivered, took the money out of my bank account. I think they stole from me, I don't trust this company.

Delete

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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Is chaolily.com an Untrustworthy Online Store?