Geek Squad Tech Support Auto Renewal Scam

The "Geek Squad Tech Support Auto Renewal Scam" email below is a scam. The fake email is being sent by online scammers who are attempting to trick their potential victims into calling the fake Geek Squad helpline number 1-850-757-4551. Therefore, recipients are asked not to call the fake telephone numbers. The legit Geek Squad telephone number is 1-800-433-5778.

Geek Squad Tech Support Auto Renewal Scam

The Geek Squad Tech Support Auto Renewal Scam

From: "Service Update"

Sent: 2/19/2021 10:41:52 AM

Subject: Renewal Update: Your service plan with us renewed successfully. GKS192W56990000


Auto Renewal

Dear xxx

Thank you for choosing Geek Squad. We are reaching out to remind you that your Geek Squad Annual subscription is expired and Auto Renewed today.

We would thank you for the completation of 12-months maintenance plan.

We auto Renewed your plan and Charged $499.99 angainst your account.

We understand that you were busy hence could not get through to you when we tried to contact.

Invoice No. : GKS192W56990000

Total Amount: 499.99 USD

Invoice Date: 19 February 2021

Next Renew: 19 February 2022

To upgrade/cancel your subscription, please contact our customer service desk given below. (Working Monday-Saturday, 8AM – 8PM EST)


Lucy Balkus

IMPORTANT: Please do not reply to this message or mail address. For any issues, please reach our Customer Contact Centre

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Comments, Questions, Answers, or Reviews

Comments (Total: 10)

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  • October 20, 2021 at 5:14 PM by an anonymous user from: Washington, District of Columbia, United States

    I just got a fake renewal for MalwareBytes from in the amount of $670.93. So knowing it was a scam I called their 888-978-7978 number and played along for awhile to waste his time, then cussed the guy out royally about his scam!

  • August 17, 2021 at 7:53 AM by an anonymous user from: Hornsey, London, England, United Kingdom

    Just got it. In London. Is there any recourse or just ignore?


    • August 17, 2021 at 8:17 AM by info

      Just ignore.

  • August 13, 2021 at 8:38 PM by an anonymous user from: Sydney, New South Wales, Australia

    Got this one yesterday ... IN Australia

    "The Geek subscription has been initiated successfully for auto-renewal. (57400703)


    Geek Support <>

    Aug 13, 2021, 10:04 PM (13 hours ago)

    to me

    Dear Client,

    We are happy that you have decided to work with Geek Solutions.

    As a reminder, your Geek Solutions Computer Annual Maintenance Services (Account Id: 57400703) are set to expire on August 12, 2021. The deal was processed for automatic renewal on August 13, 2021, as specified in the contract. Your authorized bank account has been debited $149.99, these costs will be reflected in your account within 24 hours.

    If you need to amend or cancel your subscription, please contact us at 1(857) 666-4518 between the hours of 10 a.m. to 6 p.m.

    Best regards,

    Geek Solutions

    1(857) 666-4518"

  • June 26, 2021 at 12:45 AM by info

    Here is another scam:

    "Sent: Friday, June 25, 2021 12:21 PM

    Subject: Thanks For.@@#$%

    Dear Customer,

    Thank you for Choosing Geek Squad Protection From us .

    Today the Service Will Renewed Automatically with  $399.51 on the same account provided to us.

    Customer Support :-  1 (833) 385-1149

    Product Details Below : -

    Order ID: GKS14234                                                             Date: 24-05-2021

    Description                                                                                                      Amount

    Geek Squad Advanced Protection                               $399.51

    Total                                                                                                                  $399.51

    Note :- Charges will appear on your statement after 8 hours once debited.

    If you have any query about this invoice or if you want to cancel the subscription.

    You can  reach out to our Customer Support Team   1 (833) 385-1149.

    You may review your invoice history at any time by logging in to your client portal.


    Account Team

    Geek Squad LLC

    7550 N Blackstone Ave, Fresno,

    CA 93720, United States

    Contact No. 1 (833) 385-1149."

  • June 16, 2021 at 12:32 PM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

    Also Received an invoice to our company email from “Amazon” for purchase of a computer being sent to an unknown person and address in Oklahoma City. Sender's email

    • June 17, 2021 at 4:25 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

      I just got this very same email today.

  • June 14, 2021 at 1:24 PM by an anonymous user from: Clallam, Port Angeles, Washington, United States

    Received an invoice to our company email from “Amazon” for purchase of a computer being sent to an unknown person and address states away. Called Credit card company and Amazon. Both confirmed it is a scam.

    Help Center # was listed as 800-509-8619.

  • June 10, 2021 at 12:42 PM by an anonymous user from: Montgomery, Conroe, Texas, United States

    Thank you for posting this. I just received a scam email from -"" Glad to have found info about them.

  • June 2, 2021 at 4:28 AM by an anonymous user from: Dublin 24, Dublin, Ireland

    Just received a scam email from these chancers today,June 2nd 2021- thankfully a quick google search found this site.

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Geek Squad Tech Support Auto Renewal Scam