Geek Squad Tech Support Auto Renewal Scam

The "Geek Squad Tech Support Auto Renewal Scam" email below is a scam. The fake email is being sent by online scammers who are attempting to trick their potential victims into calling the fake Geek Squad helpline number 1-850-757-4551. Therefore, recipients are asked not to call the fake telephone numbers. The legit Geek Squad telephone number is 1-800-433-5778.

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Geek Squad Tech Support Auto Renewal Scam

The Geek Squad Tech Support Auto Renewal Scam

From: "Service Update" info@geek-services12.co

Sent: 2/19/2021 10:41:52 AM

Subject: Renewal Update: Your service plan with us renewed successfully. GKS192W56990000

Logo

Auto Renewal

Dear xxx

Thank you for choosing Geek Squad. We are reaching out to remind you that your Geek Squad Annual subscription is expired and Auto Renewed today.

We would thank you for the completation of 12-months maintenance plan.

We auto Renewed your plan and Charged $499.99 angainst your account.

We understand that you were busy hence could not get through to you when we tried to contact.

Invoice No. : GKS192W56990000

Total Amount: 499.99 USD

Invoice Date: 19 February 2021

Next Renew: 19 February 2022

To upgrade/cancel your subscription, please contact our customer service desk given below. (Working Monday-Saturday, 8AM – 8PM EST)

+1-850-757-4551

Lucy Balkus

IMPORTANT: Please do not reply to this message or mail address. For any issues, please reach our Customer Contact Centre

©GeekSquad Ltd. All Rights Reserved

Terms & Conditions

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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 21)

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May 4, 2022 at 2:36 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Ashburn, Virginia, United States

Received this today:

Dear Customer,

We have received your order.

We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $349.99 for =Malwarebyte Premium Security .

You can call our customer service team for a refund- 1 (802) 538-0535.

-

Notes:

1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.

2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

Steve R Hughes

Billing Team

1 (802) 538-0535.

Delete

April 29, 2022 at 1:36 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Tribeca, New York, New York, United States

Received this scam:

"INVOICE 55140 DETAILS

GeekSquad INC

DUE 28/04/2022

$349.99

Print or save

Powered by QuickBooks

Dear Customer,

We have received your order.

We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $349.99 for GeekSquad Security Services .

You can call our customer service team for a refund- 1 (802) 538-0535.

-

Notes:

1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.

2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

Steve R Hughes

Billing Team

1 (802) 538-0535.

Bill to distefanokc10@aol.com

Terms Due on receipt

GeekSquad Security Services $349.99

Technical assistance for 3 devices

1 X $349.99

Balance due $349.99

Print or save

GeekSquad INC

118 Ave - 130 St Edmonton AB T5L 2L2

prasaddwarika063@gmail.com

If you receive an email that seems fraudulent, please check with the business owner before paying.

© Intuit, Inc. All rights reserved.Privacy | Security | Terms of Service"

Delete

April 20, 2022 at 11:22 AM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Anne Arundel County, Crownsville, Maryland, United States

"Invoice 11083 from MalwareBytes Inc

MalwareBytes Inc <quickbooks@notification.intuit.com> Wed, Apr 20, 2022 at 10:56 AM

Reply-To: jackywaffer1234@hotmail.com

To: X*X

INVOICE 11083 DETAILS

MalwareBytes Inc

DUE 04/20/2022

$479.99

Print or save

Powered by QuickBooks

Dear Customer,

We have received your order.

We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $479.99 for MalwareBytes Security.

You can call our customer service team for a refund- 1-8025380535.

-

Notes:

1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.

2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

Steve R Hughes

Billing Team

1-8025380535

Bill to X*X

Terms Due on receipt

MalwareBytes Security $479.99

MalwareBytes Security( 36 months)

1 X $479.99

Balance due $479.99

Print or save

MalwareBytes Inc

121 Mountain View, CA 94043 US

(802) 538-0535jackywaffer1234@hotmail.com"

Received this scam.

Delete

April 21, 2022 at 1:20 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: North Creek, Bothell, Washington, United States

Yes, I did received the same email today. This is a scam.

Delete

April 8, 2022 at 2:16 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I got the same scam from:info@geek-squadservices16.co

Service contract number : GKS-8-10469785

Registered email:xxxxxxx

Plan name: Geeks Squad Secure 360 Premium - Annual (3 Devices)

Plan renewal date: 8 Apr 2022

Plan renewal price: $ 349.99

Coverage details

Extended Warranty:

Plan Starts :8 Apr 2022

Plan Ends :7 Apr 2023

Premium Phone Support

:

Plan Starts :8 Apr 2022

Plan Ends :7 Apr 2023

Damage Protection

:

Plan Starts :8 Apr 2022

Plan Ends :7 Apr 2023

Get Quick Support : 1 (802) 538-0535 Monday to Friday 09.00AM to 07.00PM

For more details about the plan, kindly refer to the Terms & conditions. For queries, feel free to reach us.

Best Regards,

Geeks Squad

Delete

March 3, 2022 at 4:45 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Downtown Redmond, Redmond, Washington, United States

This article was very helpful and although it is from 2021, I'm glad I saw it. My husband and I recently received the same Geek Squad renewal email and it's 2022. So they're still out there scamming.

Delete

February 28, 2022 at 2:53 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Mercier-Hochelaga-Maisonneuve, Montreal, Quebec, Canada

The exact information outlined above is what I received in an email. Unfortunately, I called the help number and the tech was attempting to direct me to a website to cancel this membership. It was all sounding very odd and my computer security system reported immediately to me that the website he was directing me to was fraudulant and infected. The man on the phone then quickly said to go to my nearest store to cancel this invoice and hung up. That is when I googled the the "help-desk" # 808-374-4981 google brought me here.

Delete

February 24, 2022 at 2:04 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: North End, Halifax, Nova Scotia, Canada

SCAM is still on the go!

Received the GEEK SQUAD Auto-Renewal Scam copied below February 24,2022 in Canada.

One of the better scam attempts.

The warning/giveaway that it is a scam is there is NO WEBSITE OR EMAIL LINK to the REAL Best Buy Customer Service or the Geek Squad contained in the scam e-mail - only the telephone number - and it's not a 1-800 number, it just looks that way at first.

If you search the telephone number, you get HawaiI and Midway Islands and other Pacific Islands. The Geek Squad is there? I think not! SCAM SCAM SCAM!

Also, resist the urge to call the fake number and chew them out - all you are doing is letting them know that your number is a working number and/or your e-mail is a working e-mail - FOR FUTURE SCAMMERS TO TRY AGAIN.

To truly hurt the scammers, instead make the scam as public as possible, warn other people! For instance, by posting it here, like this and on Facebook and Twitter and everywhere you can warn people.

SCAM EMAIL IS BELOW:

-

GEEK SQUAD

Your services has been renewed.

This emails confirms the renewal of your services with G-Squad. We are glad to inform you that your plan with us has been renewed for $395.49. Please review the summary of your renewal:

Renewal ID

GEESQ-24-11013775

Renewal date

24-Feb-2022 09:15:55 EST

Registered Email – confirmed

(my e-mail was here)

Description Users Qty Amount

Geek Secure Premium

04 01 395.49 USD

Subtotal 395.49 USD

Total 395.49 USD

Payment 395.49 USD

Method used

Credit/Debit Card

Issues with this Email?

You have 24Hrs. from the date of the renewal to cancel your plan.

Help-Desk: 1 (808) 374-4981

Please do not reply to this email. To get in touch, reach Help-Desk.

Not sure why you received this email? Learn more

unsubscribe

Delete

February 24, 2022 at 1:57 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: North End, Halifax, Nova Scotia, Canada

SCAM is still on the go!

Received the GEEK SQUAD Auto-Renewal Scam copied below February 24,2022 in Canada.

One of the better scam attempts.

The warning/giveaway that it is a scam is there is NO WEBSITE OR EMAIL LINK to the REAL Best Buy Customer Service or the Geek Squad contained in the scam e-mail - only the telephone number - and it's not a 1-800 number, it just looks that way at first.

If you search the telephone number, you get HawaiI and Midway Islands and other Pacific Islands. The Geek Squad is there? I think not! SCAM SCAM SCAM!

Also, resist the urge to call the fake number and chew them out - all you are doing is letting them know that your number is a working number and/or your e-mail is a working e-mail - FOR FUTURE SCAMMERS TO TRY AGAIN.

To truly hurt the scammers, instead make the scam as public as possible, warn other people! For instance, by posting it here, like this and on Facebook and Twitter and everywhere you can warn people.

Delete

November 29, 2021 at 3:58 PM by
Geek Squad Tech Support Auto Renewal Scam
an anonymous user from: Orange, Chester, New York, United States

I just received almost the exact same thing from info@geek-squadservices76.co relating to MalewareBytes and $499 scam. Found this by googling the return email addy.

Delete

Write Your Comment, Question, Answer, or Review

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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Geek Squad Tech Support Auto Renewal Scam