Geek Squad Tech Support Auto Renewal Scam

The "Geek Squad Tech Support Auto Renewal Scam" email below is a scam. The fake email is being sent by online scammers who are attempting to trick their potential victims into calling the fake Geek Squad helpline number 1-850-757-4551. Therefore, recipients are asked not to call the fake telephone numbers. The legit Geek Squad telephone number is 1-800-433-5778.

Geek Squad Tech Support Auto Renewal Scam

The Geek Squad Tech Support Auto Renewal Scam

From: "Service Update" info@geek-services12.co

Sent: 2/19/2021 10:41:52 AM

Subject: Renewal Update: Your service plan with us renewed successfully. GKS192W56990000

Logo

Auto Renewal

Dear xxx

Thank you for choosing Geek Squad. We are reaching out to remind you that your Geek Squad Annual subscription is expired and Auto Renewed today.

We would thank you for the completation of 12-months maintenance plan.

We auto Renewed your plan and Charged $499.99 angainst your account.

We understand that you were busy hence could not get through to you when we tried to contact.

Invoice No. : GKS192W56990000

Total Amount: 499.99 USD

Invoice Date: 19 February 2021

Next Renew: 19 February 2022

To upgrade/cancel your subscription, please contact our customer service desk given below. (Working Monday-Saturday, 8AM – 8PM EST)

+1-850-757-4551

Lucy Balkus

IMPORTANT: Please do not reply to this message or mail address. For any issues, please reach our Customer Contact Centre

©GeekSquad Ltd. All Rights Reserved

Terms & Conditions

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Comments, Questions, Answers, or Reviews

Comments (Total: 21)

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  • May 4, 2022 at 2:36 PM by an anonymous user from: Ashburn, Virginia, United States

    Received this today:

    Dear Customer,

    We have received your order.

    We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $349.99 for =Malwarebyte Premium Security .

    You can call our customer service team for a refund- 1 (802) 538-0535.

    -

    Notes:

    1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.

    2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

    Steve R Hughes

    Billing Team

    1 (802) 538-0535.

  • April 29, 2022 at 1:36 PM by an anonymous user from: Tribeca, New York, New York, United States

    Received this scam:

    "INVOICE 55140 DETAILS

    GeekSquad INC

    DUE 28/04/2022

    $349.99

    Print or save

    Powered by QuickBooks

    Dear Customer,

    We have received your order.

    We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $349.99 for GeekSquad Security Services .

    You can call our customer service team for a refund- 1 (802) 538-0535.

    -

    Notes:

    1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.

    2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

    Steve R Hughes

    Billing Team

    1 (802) 538-0535.

    Bill to distefanokc10@aol.com

    Terms Due on receipt

    GeekSquad Security Services $349.99

    Technical assistance for 3 devices

    1 X $349.99

    Balance due $349.99

    Print or save

    GeekSquad INC

    118 Ave - 130 St Edmonton AB T5L 2L2

    prasaddwarika063@gmail.com

    If you receive an email that seems fraudulent, please check with the business owner before paying.

    © Intuit, Inc. All rights reserved.Privacy | Security | Terms of Service"

  • April 20, 2022 at 11:22 AM by an anonymous user from: Anne Arundel County, Crownsville, Maryland, United States

    "Invoice 11083 from MalwareBytes Inc

    MalwareBytes Inc <quickbooks@notification.intuit.com> Wed, Apr 20, 2022 at 10:56 AM

    Reply-To: jackywaffer1234@hotmail.com

    To: X*X

    INVOICE 11083 DETAILS

    MalwareBytes Inc

    DUE 04/20/2022

    $479.99

    Print or save

    Powered by QuickBooks

    Dear Customer,

    We have received your order.

    We are much obliged to inform you that your order has been auto-renewed. We have charged you an amount of $479.99 for MalwareBytes Security.

    You can call our customer service team for a refund- 1-8025380535.

    -

    Notes:

    1. Your account has been auto-debited and the charge will appear on your bank account in the next 24 hours.

    2. Please retain the copy of Invoice as the proof of your service for 1 year. If you have any questions or queries about your order then see the help document!

    Steve R Hughes

    Billing Team

    1-8025380535

    Bill to X*X

    Terms Due on receipt

    MalwareBytes Security $479.99

    MalwareBytes Security( 36 months)

    1 X $479.99

    Balance due $479.99

    Print or save

    MalwareBytes Inc

    121 Mountain View, CA 94043 US

    (802) 538-0535jackywaffer1234@hotmail.com"

    Received this scam.

    • April 21, 2022 at 1:20 PM by an anonymous user from: North Creek, Bothell, Washington, United States

      Yes, I did received the same email today. This is a scam.

  • April 8, 2022 at 2:16 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    I got the same scam from:info@geek-squadservices16.co

    Service contract number : GKS-8-10469785

    Registered email:xxxxxxx

    Plan name: Geeks Squad Secure 360 Premium - Annual (3 Devices)

    Plan renewal date: 8 Apr 2022

    Plan renewal price: $ 349.99

    Coverage details

    Extended Warranty:

    Plan Starts :8 Apr 2022

    Plan Ends :7 Apr 2023

    Premium Phone Support

    :

    Plan Starts :8 Apr 2022

    Plan Ends :7 Apr 2023

    Damage Protection

    :

    Plan Starts :8 Apr 2022

    Plan Ends :7 Apr 2023

    Get Quick Support : 1 (802) 538-0535 Monday to Friday 09.00AM to 07.00PM

    For more details about the plan, kindly refer to the Terms & conditions. For queries, feel free to reach us.

    Best Regards,

    Geeks Squad

  • March 3, 2022 at 4:45 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    This article was very helpful and although it is from 2021, I'm glad I saw it. My husband and I recently received the same Geek Squad renewal email and it's 2022. So they're still out there scamming.

  • February 28, 2022 at 2:53 PM by an anonymous user from: Mercier-Hochelaga-Maisonneuve, Montreal, Quebec, Canada

    The exact information outlined above is what I received in an email. Unfortunately, I called the help number and the tech was attempting to direct me to a website to cancel this membership. It was all sounding very odd and my computer security system reported immediately to me that the website he was directing me to was fraudulant and infected. The man on the phone then quickly said to go to my nearest store to cancel this invoice and hung up. That is when I googled the the "help-desk" # 808-374-4981 google brought me here.

  • February 24, 2022 at 2:04 PM by an anonymous user from: North End, Halifax, Nova Scotia, Canada

    SCAM is still on the go!

    Received the GEEK SQUAD Auto-Renewal Scam copied below February 24,2022 in Canada.

    One of the better scam attempts.

    The warning/giveaway that it is a scam is there is NO WEBSITE OR EMAIL LINK to the REAL Best Buy Customer Service or the Geek Squad contained in the scam e-mail - only the telephone number - and it's not a 1-800 number, it just looks that way at first.

    If you search the telephone number, you get HawaiI and Midway Islands and other Pacific Islands. The Geek Squad is there? I think not! SCAM SCAM SCAM!

    Also, resist the urge to call the fake number and chew them out - all you are doing is letting them know that your number is a working number and/or your e-mail is a working e-mail - FOR FUTURE SCAMMERS TO TRY AGAIN.

    To truly hurt the scammers, instead make the scam as public as possible, warn other people! For instance, by posting it here, like this and on Facebook and Twitter and everywhere you can warn people.

    SCAM EMAIL IS BELOW:

    -

    GEEK SQUAD

    Your services has been renewed.

    This emails confirms the renewal of your services with G-Squad. We are glad to inform you that your plan with us has been renewed for $395.49. Please review the summary of your renewal:

    Renewal ID

    GEESQ-24-11013775

    Renewal date

    24-Feb-2022 09:15:55 EST

    Registered Email – confirmed

    (my e-mail was here)

    Description Users Qty Amount

    Geek Secure Premium

    04 01 395.49 USD

    Subtotal 395.49 USD

    Total 395.49 USD

    Payment 395.49 USD

    Method used

    Credit/Debit Card

    Issues with this Email?

    You have 24Hrs. from the date of the renewal to cancel your plan.

    Help-Desk: 1 (808) 374-4981

    Please do not reply to this email. To get in touch, reach Help-Desk.

    Not sure why you received this email? Learn more

    unsubscribe

  • February 24, 2022 at 1:57 PM by an anonymous user from: North End, Halifax, Nova Scotia, Canada

    SCAM is still on the go!

    Received the GEEK SQUAD Auto-Renewal Scam copied below February 24,2022 in Canada.

    One of the better scam attempts.

    The warning/giveaway that it is a scam is there is NO WEBSITE OR EMAIL LINK to the REAL Best Buy Customer Service or the Geek Squad contained in the scam e-mail - only the telephone number - and it's not a 1-800 number, it just looks that way at first.

    If you search the telephone number, you get HawaiI and Midway Islands and other Pacific Islands. The Geek Squad is there? I think not! SCAM SCAM SCAM!

    Also, resist the urge to call the fake number and chew them out - all you are doing is letting them know that your number is a working number and/or your e-mail is a working e-mail - FOR FUTURE SCAMMERS TO TRY AGAIN.

    To truly hurt the scammers, instead make the scam as public as possible, warn other people! For instance, by posting it here, like this and on Facebook and Twitter and everywhere you can warn people.

  • November 29, 2021 at 3:58 PM by an anonymous user from: Orange, Chester, New York, United States

    I just received almost the exact same thing from info@geek-squadservices76.co relating to MalewareBytes and $499 scam. Found this by googling the return email addy.

  • October 28, 2021 at 11:59 AM by an anonymous user from: City of London, London, England, United Kingdom

    Just received an email from info@geek-squadservices38.co relating to MalwareBytes and $499 same details as above just different phone numbers

  • October 20, 2021 at 5:14 PM by an anonymous user from: Washington, District of Columbia, United States

    I just got a fake renewal for MalwareBytes from info@geek-squadservices79.co in the amount of $670.93. So knowing it was a scam I called their 888-978-7978 number and played along for awhile to waste his time, then cussed the guy out royally about his scam!

  • August 17, 2021 at 7:53 AM by an anonymous user from: Hornsey, London, England, United Kingdom

    Just got it. In London. Is there any recourse or just ignore?

    DAVID

    • August 17, 2021 at 8:17 AM by info

      Just ignore.

  • August 13, 2021 at 8:38 PM by an anonymous user from: Sydney, New South Wales, Australia

    Got this one yesterday ... IN Australia

    "The Geek subscription has been initiated successfully for auto-renewal. (57400703)

    Inbox

    Geek Support <pc8283250@gmail.com>

    Aug 13, 2021, 10:04 PM (13 hours ago)

    to me

    Dear Client,

    We are happy that you have decided to work with Geek Solutions.

    As a reminder, your Geek Solutions Computer Annual Maintenance Services (Account Id: 57400703) are set to expire on August 12, 2021. The deal was processed for automatic renewal on August 13, 2021, as specified in the contract. Your authorized bank account has been debited $149.99, these costs will be reflected in your account within 24 hours.

    If you need to amend or cancel your subscription, please contact us at 1(857) 666-4518 between the hours of 10 a.m. to 6 p.m.

    Best regards,

    Geek Solutions

    1(857) 666-4518"

  • June 26, 2021 at 12:45 AM by info

    Here is another scam:

    "Sent: Friday, June 25, 2021 12:21 PM

    Subject: Thanks For.@@#$%

    Dear Customer,

    Thank you for Choosing Geek Squad Protection From us .

    Today the Service Will Renewed Automatically with  $399.51 on the same account provided to us.

    Customer Support :-  1 (833) 385-1149

    Product Details Below : -

    Order ID: GKS14234                                                             Date: 24-05-2021

    Description                                                                                                      Amount

    Geek Squad Advanced Protection                               $399.51

    Total                                                                                                                  $399.51

    Note :- Charges will appear on your statement after 8 hours once debited.

    If you have any query about this invoice or if you want to cancel the subscription.

    You can  reach out to our Customer Support Team   1 (833) 385-1149.

    You may review your invoice history at any time by logging in to your client portal.

    From,

    Account Team

    Geek Squad LLC

    7550 N Blackstone Ave, Fresno,

    CA 93720, United States

    Contact No. 1 (833) 385-1149."

  • June 16, 2021 at 12:32 PM by an anonymous user from: Burlington, Mt Laurel, New Jersey, United States

    Also Received an invoice to our company email from “Amazon” for purchase of a computer being sent to an unknown person and address in Oklahoma City. Sender's email info@geek-services15.co

    • June 17, 2021 at 4:25 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

      I just got this very same email today.

  • June 14, 2021 at 1:24 PM by an anonymous user from: Clallam, Port Angeles, Washington, United States

    Received an invoice to our company email from “Amazon” for purchase of a computer being sent to an unknown person and address states away. Called Credit card company and Amazon. Both confirmed it is a scam.

    Help Center # was listed as 800-509-8619.

  • June 10, 2021 at 12:42 PM by an anonymous user from: Montgomery, Conroe, Texas, United States

    Thank you for posting this. I just received a scam email from -"info@geek-services15.co" Glad to have found info about them.

  • June 2, 2021 at 4:28 AM by an anonymous user from: Dublin 24, Dublin, Ireland

    Just received a scam email from these chancers today,June 2nd 2021- thankfully a quick google search found this site.

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Geek Squad Tech Support Auto Renewal Scam