Also, they should not follow the instructions in the phishing email messages, and if they are in doubt or uncertain about an email message that they have received, they should contact American Express Customer Support for help verifying the email message authenticity.
The "American Express Confirm Your Billing or Card Address on Your Profile" Phishing Scam
From: American Express <americanexpress@welcome.aexp.com>
Your Account Alerts Enrollment
Amex EveryDay? Card
ACCOUNT ENDING:?XXXX
Dear CARDMEMBER,We are confirming your Account Alerts
We're letting you know that we could not confirm your billing / card address on your profile. Confirm / view your preferences now by
logging in to your online account and verify this action to avoid unwanted distruptions.
View Preferences
Thank you for your Card Membership,
American Express Customer Care
American Express customers should always go directly to www.americanexpress.com and sign into their accounts, instead of clicking on link or opening an attachment in an email. Once they have signed, they will be notified of important updates or notifications.
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