Scam Email: New Secure Message Scam Email  New Secure Message

I got an email message from and wants to know if it is a scam or not. The message says: "You have a new secure message." I know is legitimate, but I also know that cybercriminals can spoof the "From" email address to make an email appear as if it came from a legit company?

The Scam Email

From: Chase Online -

You have a new secure message

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Comments (Total: 5)

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  • March 25, 2022 at 6:38 AM by an anonymous user from: New York, United States

    I received an email from at 5 am. Its subject was "You received a new letter". The content was:

    "We posted a new notice or letter in your Chase Mobile® app and at

    Here's what it's about

    You cannot use your account(s), and we will close it soon

    We encourage you to read the entire letter, because it contains specific information about your account.

    View your letter in two ways

    From Chase Mobile, go to your profile and choose "Statements and documents."

    At, just sign in to your account.

    You’ll see your letter under “Notices and letters”.

    To view or change your delivery settings, please sign in to Chase Mobile or

    Letters and notices sent may be from subsidiaries and/or affiliates of JPMorgan Chase Bank, N.A."

    It looks so clean and authentic but after looking up the "" email on the internet, I'm guessing it's a fraud. I generally receive alerts from "". So the only logical explanation is that this is phishing.

    • March 25, 2022 at 6:51 AM by info seems legit but it can be spoofed. I cannot tell if the email is legit or not because I cannot view the links in it. To check if the email is legit, go to Chase's legitimate website at and sign in to verify.

  • August 30, 2020 at 8:33 PM by an anonymous user from: Garland, Texas, United States

    I think I made a mistake by clicking on the email mentioned above as a scam. Please let me know and if so, what do I do now. It looked legitimate to me. Thanks.

  • July 27, 2020 at 2:19 PM by info

    Never click on a link in an email or text. Go directly to and sign into your account. If there is some important message, you will be notified after signing in.

  • July 27, 2020 at 2:16 PM by info

    The email is a scam. The email address appears to be spoofed.

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