Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Alertsp.chase.com Scam Email: New Secure Message
Alertsp.chase.com Scam Email  New Secure Message

I got an email message from no-reply@alertsp.chase.com and wants to know if it is a scam or not. The message says: "You have a new secure message." I know alertsp.chase.com is legitimate, but I also know that cybercriminals can spoof the "From" email address to make an email appear as if it came from a legit company?

The Alertsp.chase.com Scam Email

From: Chase Online - no-reply@alertsp.chase.com

You have a new secure message

5

Comment sectionComments / Answers (5)

Remove sensitive information from your post. Your IP address will be used to display your estimated location.

Comment count 5

by an anonymous user from: New York, United States

I received an email from no-reply-alertsp.chase.com at 5 am. Its subject was "You received a new letter". The content was:

"We posted a new notice or letter in your Chase Mobile® app and at chase.com/statements.

Here's what it's about

You cannot use your account(s), and we will close it soon

We encourage you to read the entire letter, because it contains specific information about your account.

View your letter in two ways
From Chase Mobile, go to your profile and choose "Statements and documents."
At chase.com/statements, just sign in to your account.
You’ll see your letter under “Notices and letters”.

To view or change your delivery settings, please sign in to Chase Mobile or chase.com.

Letters and notices sent may be from subsidiaries and/or affiliates of JPMorgan Chase Bank, N.A."

It looks so clean and authentic but after looking up the "no-reply-alertsp.chase.com" email on the internet, I'm guessing it's a fraud. I generally receive alerts from "no.reply.alerts-chase.com". So the only logical explanation is that this is phishing.

Delete


by info

alertsp.chase.com seems legit but it can be spoofed. I cannot tell if the email is legit or not because I cannot view the links in it. To check if the email is legit, go to Chase's legitimate website at www.chase.com/statements and sign in to verify.

Delete


by an anonymous user from: Garland, Texas, United States

I think I made a mistake by clicking on the email mentioned above as a scam. Please let me know and if so, what do I do now. It looked legitimate to me. Thanks.

Delete


by info

Never click on a link in an email or text. Go directly to www.chase.com and sign into your account. If there is some important message, you will be notified after signing in.

Delete


by info

The email is a scam. The email address appears to be spoofed.

Delete



waiting