If you have already given your information to the scammers, please contact your bank or Amazon for help.
How do I know if a call was from Amazon?
If you receive a suspicious phone call claiming to be from Amazon, here are some things you can look out for:
- Amazon will never ask for payment or offer you a refund you do not expect.
- Amazon will never ask you to make a payment outside of their website (e.g. via bank transfer, e-mailing credit card details, sharing gift card details over the phone, etc.)
- Amazon will never ask you for remote access to your device e.g. by asking you to install an app.