Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is irs@service.govdelivery.com a Scam or Legit Email Address?
Is irs service.govdelivery.com a Scam or Legit Email Address?

The email address irs@service.govdelivery.com is a legitimate address used by the Internal Revenue Service (IRS) to distribute automated newsletters, news bulletins, and e-Services updates to individuals who have opted into their mailing lists.

However, because cybercriminals frequently spoof (fake) email addresses to make phishing campaigns look official, any message appearing to come from this address must be evaluated carefully. Many online users initially express skepticism about its legitimacy due to the .com domain rather than a .gov domain.

How to Tell if the Email is Legit or Spoofed

  • Content: Legitimate emails from this address only contain general news updates, tax tips, press releases, or system notices. The IRS will never use email to request personal data, financial details, or immediate tax payments.
  • Links: Hover over any links in the email without clicking them. If the URL points anywhere other than an official government website (like irs.gov or govdelivery.com), it is a scam.
  • Urgency and Threats: If the message uses aggressive language, threatens legal action, or demands that you log in to "verify your identity" or claim a sudden refund, it is a phishing attempt.

What to Do Next

  • Do not click links or open attachments: Opening links or attachments in a spoofed email can download malware or lead to identity theft portals.
  • Verify through your official account: If you are worried about an actual tax issue, log in directly to your secure IRS Online Account to check for official, mailed correspondence.
  • Report the email: If you suspect the message is a faked or spoofed phishing attempt, forward it as an attachment to phishing@irs.gov.
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