Is Ceceliam a Scam? Review of the Online Store

They have now changed their name to saralua and operate out of India. DO NOT ORDER ANYTHING!

CHINESE KNOCK-OFF OPERATION. DECEPTIVE RETURN POLICY. On 3/9/22 I purchased a set of 3 bras from the website. The website indicated return/refund was possible (should they not fit, meet expectations, etc.) When I finally received the order 3/27/22 the bras the product was very cheaply made, did not fit according to their sizing chart, and offered zero support which is the whole point of the particular style. I emailed support @ceceliam.com for directions as to return/refund. I was told to send them to an address in China. Gave UPS the address and was told it would cost hundreds of dollars to mail the small, light package to China. I sent the package to the RETURN ADDRESS in New York which was on the package sent to me. As required by support @ceceliam.com I emailed the tracking number and a photo of the UPS receipt. Received no reply. Followed up. Received an email from the same character saying the company was in China (despite the New York address from which the product had been mailed to me) and I would receive no refund. Went to website to write a Review. Was unable to POST a Review as the company obv only posts internal, fake reviews. Making it impossible to issue a complaint and warn other shoppers of the deceptive product and business practices.

What the f! Is the phone number or address for Return

CECELIAM.COM IS A SCAM FROM CHINA!
THEY LOST THEIR PAYPAL ACCOUNT
THEY SOLD ME COUNTERFEIT GOODS AND THEY HAVE BEEN USING MY VISA CARD IN CHINA..
WOW THAT IS BOLD!
MY BANK ADVISED ME TO CANCEL MY VISA CARD AND GET A NEW ONE
EVERYTHING THEY SALE IS FAKE AND THEY DON'T SPEAK ENGLISH CECELIAM.COM HAD A GOOD TIME SHOPPING WITH MY CREDIT CARD
STAY AWAY FROM THESE SCAMMRRS AT CECELIAM.COM

I guess we will see, I bought one of the reverse octopus plushes, we will see if it comes in

did it ever come? looking to buy one myself

No never came for me. Called my bank already.

hello
I was scammed from CECELIAM.COM
They sold me COUNTERFEIT BRAS
THEY LOST THEIR ACCOUNT WITH PAYPAL SO I PAID WITH MY CREDIT CARD
THEY RAN UP A $10,000 BILL ON MY VISA CARD
DIRTY SCAMMERS
I HONESTLY DON'T THINK THAT YOU WILL RECEIVE YOUR PURCHASE AND IF YOU DO IT WILL BE COUNTERFEIT AS THEY ARE LOCATED IN CHINA
IMAGINE A SCAM FROM CHINA!
GOOD LUCK AND IF YOU GAVE THEM YOUR CREDIT CARD NUMBER
PLEASE CANCEL YOUR CARD ASAP AS CECELIAM.COM WILL USE YOUR CREDIT CARD AND GO ON A SHOPPING SPREE
ALSO I RECEIVED AN EMAIL IN CHINESE
SCAM SCAM SCAM CHINA CHINA

I paid 60 dollars on the website how do I get my money back?

You don't CECELIAM.COM is a scam from China
They lost their account with PayPal and I gave them my credit card number and they went on a shopping spree
$10,000 on my visa if you gave CECELIAM.COM your credit card please cancel your card asap good luck

I was told that I would get a refund in a week I'm still waiting. It's been at least 2 weeks heading to 3 weeks.