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Is Kelkong a Scam or Legit Online Store? Review of kelkong.com
Is Kelkong a Scam or Legit Online Store? Review of kelkong.com

Kelkong located at kelkong.com is a fake online store claiming to sell winter jackets, tops, bottoms, shoes, pyjamas, bags, boots, coats and other apparel. Therefore, online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Online users who have shopped at the fake store are asked to contact their bank or financial institution to have their transactions cancelled and money refunded.

Kelkong Online Store

Kelkong at kelkong.com

Email: kelkong@lixvb.com

Compay Name: HARIO TRADING CO., LIMITED

Compay Address: Wheatcroft House, Wheatcroft Business Park Landmere Lane, Edwalton, Nottingham, England NG12 40G

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Comment sectionComments / Answers (160)

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Comment count 160

by an anonymous user from: City, Suffolk, Virginia, United States

Major scam. They take your money and you get nothing but a bunch of emails saying your order has shipped. They even send a tracking number and fake logistics route information. I have tracked my # through USPS, UPS and FedEx not a valid tracking number at all. Do not ever order from this website.

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by an anonymous user from: Tyler, Texas, United States

It's a fraud. Don't ever make the mistake. They will take your money & that's it.

Why would Google allow such company to advertise on It's platform?

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by an anonymous user from: West Point, Georgia, United States

They did me the same way. I ordered something in Dec 22 and never got it; they are fake to me .

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by an anonymous user from: Cleveland Heights, Ohio, United States

I placed an order in Dec. 2022. Never got shoes I ordered

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by an anonymous user from: Ashburn, Virginia, United States

They ripped me off for $40 sounded to good to be true all the merchandise I was supposed to receive.They kept e mailing me back and said it was delivered for sure to your house someone stole it off your porch. They keep saying how sorry they are and they're gonna make it right I said just refund my money which they never did .total scam artists!!!!do not order anything from this company they deserve to go to prison.

Marley R...

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by an anonymous user from: Redmond, Washington, United States

I know just how you feel my order was like $48 I I ordered it on December 6th of 2022 still haven't received anything they said they'd reshipped it I just looked at my new tracking order it said it was delivered today April 13th excuse me April 14th at 12:02 a.m. Central Time needless to say it's not here they all need to be put in jail. The bad thing about it on my emails it has us-kelgong on it.

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by an anonymous user from: New Braunfels, Texas, United States

I placed an order back in December.
I have been getting the run around since then.
They always give me a tracking number, that will keep you waiting for an order from Thailand or China.
Your order will appear legit, unit it end up with your order been delivered.
But you will never received your product. Toatally Scam..

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by an anonymous user from: Ona, Florida, United States

So I ordered in January and got the run around like people said. Anything I can do now to get my money back???

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by info

Open a dispute with your bank.

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by an anonymous user from: New York, New York, United States

Kelkong.com is a bogus scam operation, and as cautious as I've always been when shopping online, this company pulled a fast one on me
I purchased a pair of leather cowboy boots, and a fur coat on 1/21/2023, and still have not received anything.
I've emailed them at least 10 times, and all I received were replies from their CS team that my goods were on the way, well it's now 4/3/2023.
Over 2 months later, and I've received Nothing, even though their latest tracking information said it was delivered. Buyers PLEASE STAY AWAY FROM THESE THIEVES.

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by an anonymous user from: Ona, Florida, United States

I pretty much did the same thing as you order stuff in January because that's when the ad came on Facebook and got the runaround that my stuff was being shipped and as you know just got delivered as of March 30th. I have been emailing them since January that nothing has come but they said it's been delivered. Now that I read everything about this being a scam darn it. Is there any way to get our money back?

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by an anonymous user from: Decatur, Alabama, United States

This website is bogus!! Ordered boots in November 2022 for Black Friday sale. Still have not received them and it's almost April 2023

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by an anonymous user from: Perris, California, United States

I wish I had seen this before I place my order, they took my hard earn money, please don't fall for it. Becareful, they give you the run around there are fake

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by an anonymous user from: Copperopolis, California, United States

This company Kelkong is a FAKE!!! They take your hard earned money and send nothing, you asked for a refund and you get the run around from 20 different customers service reps. Saying they will give you 30% of your money back after you have not received your order,than you let them know how are they going to send 30% back if you didn't get anything, than they say ok we'll give you 50% of your money back, you let them know that's not alright either bc still 63 days still no order has been received and P isn't what I paid for the order I placed. I paid 0 for what I ordered and than they say alright well p bc they much cover there losses, but I paid extra for shipping insurance so they have no loss. The emails go on, and on with different reps. Just got an email saying finally they will give me my 0 refund and that was 12 days ago and still no refund. They are FAKE don't waste your time or money you'll get nothing and had to change my passwords and get new cards!!!!

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by an anonymous user from: Lakeview, Oregon, United States

Thieves!!

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by an anonymous user from: Redmond, Washington, United States

This is the biggest, fraud company ever. Total scams and steal your money. They claim they sent my package until I told them I have USPS INFORMED DELIVERY and get a picture email daily of what is sent and delivered. They sent nothing
Asked for refund, each reply says it takes a long time and could be 2 weeks. It's been 4 MONTHS..NO REFUND. Each email I send they say the same thing, that I'll get, and never do!!

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by an anonymous user from: Ashburn, Virginia, United States

I ordered some shoes back in January and I didn't receive them yet I want my money back on my card my oder #is kelkong22171

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by an anonymous user from: Redmond, Washington, United States

you'll never get it. I've been trying for 4 months to get my refund from Zero merchandise sent!

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by an anonymous user from: Budd, Illinois, United States

I’m so ashamed of myself! I ALWAYS read reviews and was so excited when I saw some shoes I loved and have been looking for. Well, I’m still looking as I placed my order, was informed my order was preparing for shipping, and saw the order amount taken from my bank. This place is a total scam! DO NOT THINK ABOUT SENDING THEM YOUR HARD EARNED MONEY!!! How can places like this be allowed to rip people off the way they are? I must have missed the memo that stated if you are stupid enough to place an order with them they deserve to keep your money! You suck Kelkong or whoever you are.

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by an anonymous user from: Scranton, Pennsylvania, United States

I also placed an order for CHRISTMAS PRESENTS…I got ripped off too! I didn’t do my research also! They took my money & ran with lt! Sorry this happene to you also!!

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by an anonymous user from: Charlotte, North Carolina, United States

So disappointed. I was so excited for my orders. End of Dec. I've been emailing every week getting responses but no packages. USPS says they can't track .

I hate the feeling of how can I be so stupid to think it's was real

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by an anonymous user from: New York, New York, United States

Me too What really gets me is the fact that I'm usually soo very cautious about my online shopping choices, and everything else.
But this unscrupulous vultures who are England based are worthy of going straight to jail for a long stretch.
They will get EXACTLY WHAT THEY DESERVEAND I HOPE I GET TO HEAR ABOUT AND SEE THEIR WRETCHED FACES.

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by an anonymous user from: Scranton, Pennsylvania, United States

Amen! I know the feeling!!!!!

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by an anonymous user from: Greenwood, Wisconsin, United States

SCAM SCAM SCAM. You wont get anything you order and it will take a month for a piece of garbage jewlery to show up, which you never ordered to begin with. Do NOT order from TEMU nor KELKONGG, is scam

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by an anonymous user from: Monroe, Louisiana, United States

Buyer beware!!!! I got scammed recently. Contacted them. They said they will send me another shipment. I disputed the transaction.

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by an anonymous user from: Atlanta, Georgia, United States

Same thing happen to me late December and still no package. Has emailed them 6 times and they never responded to my emails. I finally had to file a dispute to try to recover my money.

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by an anonymous user from: Wylie, Texas, United States

I ordered from Kelkong late December, kept watching the tracking info. Finally said delivered in February, never happened. Emailed and never got a response.

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by an anonymous user from: Atlanta, Georgia, United States

Same thing happened to me. I should have known better. If it's to good to be true it is.

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by an anonymous user from: Washington, United States

I ordered several things from this site and didn't receive my items but was charged for them. What can I did now???

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by an anonymous user from: Ashburn, Virginia, United States

Kelkong is a scam have my cell-phone number as a contact I have never heard of them I ordered from temu and never received 2 pair of cowboy boots both ate total scams have had over 200 calls from people ripped off sandra

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by an anonymous user from: New York, New York, United States

Ordered a Jacket in January. Never received it. All their tracking info are not affiliated to our postal system here in the USA. This online store is a fake. DO NOT WASTE YOUR MONEY AND TIME

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by an anonymous user from: Cleveland, Ohio, United States

I made two orders from kelkong.com in late December for coats, shoes,ect. Received two rings from an unknown company called Tanya on February 2. I emailed them when I checked tracking info which claim I received my two packages on feb.2, and I am still waiting for reply. I when back into kelkong web store and they have change name to Tuyloouk.com. I know I have lost the money,but what I would like is to info people not to fall for scam.I would also like to report them to Google or our government. I just don't know how.

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by an anonymous user from: Pittsfield, Massachusetts, United States

I too was scammed by Kelkong- - - if it seems too cheap to be true, check for a phone number B4 ordering. I paid with a cc- so I probably won't be charged. On the upside, I did find another company offering very good prices, with the same "flash sale" promotion- where for a day you can score a product 90% off. I am in no way affiliated with them, but am sharing because when I contacted them with a ?, I got an American answering from Texas! And the merchandise was delivered as promised. It is called TEMU.

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by an anonymous user from: Louisville, Kentucky, United States

I ordered from this website (kelkong.com) and never received my order.

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by an anonymous user from: Ashburn, Virginia, United States

My order said delivery but it was in China not the United States

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by an anonymous user from: Temecula, California, United States

I ordered several things and I received a ring.

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by an anonymous user from: Ashburn, Virginia, United States

I ordered coats, shoes and such. The end of December 2022. Nothing yet. Their response to my inquiry of goods was to check my mailbox, my reply was that my order would .Not fit in the mailbox.
They needed to be STOPPED.

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by an anonymous user from: Greenwood, Wisconsin, United States

ordered off this site in early Jan. Nothing delivered yet. My followups, nothing but excuses.
Agree with other comments- appears to be a scam site somewhere in China that takes pictures of legitimate on line company products and then advertises them at unusually low prices - too good to be true.
Not the very poor English describing their products and services, that should have been a warning sign for me.
Owners of Kelkong have now set up other on line companies advertising outdoor gear, again at pricing "too good to be true" for quality products.
Buyer beware - don't get fooled in to doing biz with them which I unfortunately did.

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by an anonymous user from: Ozark, Arkansas, United States

I ordered $58.00 dollars worth of stuff and never got it then I seen it a fake app so how do I get my money back?

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by an anonymous user from: Ashburn, Virginia, United States

They Re crooks do not buy from them they have my phone number on their web site have had over 100 calls in 3 days from people who have been scammed

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by an anonymous user from: Anderson, South Carolina, United States

Buyers. Beware this is a scam.

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by an anonymous user from: Redmond, Washington, United States

Is there a phone number to contact them?

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by an anonymous user from: City, Baltimore, Maryland, United States

I just ordered a coat for 20$ and than seen this was a fake app how do I get my money back

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by an anonymous user from: Monroe, Louisiana, United States

They took me for $24 then $26, sent some weird ring but never the cute merchandise I was hoping for. Took it up with my CC for refunds, wish I'd gotten real merch instead. SCAM.

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by an anonymous user from: Commerce, Georgia, United States

Ya I got screwed too didn't even get a kiss. 50.00

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by an anonymous user from: Ashburn, Virginia, United States

Is kelkong a scam or what.

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by an anonymous user from: Swansea, Illinois, United States

I'm out 22.89 I hope they choke on it!

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by an anonymous user from: Ashburn, Virginia, United States

The way I see it, I'm out 30.00 but someone may benefit. If it's too good to be true, it probably is.

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by an anonymous user from: Monroe, Louisiana, United States

You can get a refund from your Credit Card most likely, I did.

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by an anonymous user from: Redmond, Washington, United States

Hep me too,First time ordering on line , I really hope karma comes knocking at their door.

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waiting