Costco Scam Emails - Protect Yourself

Common Scams

• Fake Rewards/Offers: Surveys promising free gifts or gift cards for completing a survey.
• Urgent Account Issues: Claims that your membership has expired or that there is a "subscription renewal issue".
• Suspicious Sender Address: Emails not originating from an official "@costco.com" domain, often from random Gmail accounts.
• Phishing Links: Requests to click links to update payment details or verify personal information.

Protect Yourself

• Check the Sender: Always verify the email address. Legitimate Costco communication comes from @costco.com.
• Don't Click Links: Instead of clicking links, go directly to Costco.com and log in there.
• Verify Offers: Costco does not randomly email members for surveys with high-value prizes.
• Report Scams: Report phishing attempts to Costco and to the U.S. Federal Trade Commission (FTC).

Known Scams

• Survey Scam: An email offering a free ice cream maker in exchange for a survey.
• Membership Renewal Scam: Emails claiming your membership is expiring, designed to steal credit card information.
• Job Offer Scam: False job opportunities offering high pay for little work.
• Fake Refund Emails: Claims of overcharges requiring you to input bank details for a refund.

If you receive a suspicious email, do not open any attachments or click on any links.