Norton Subscription Automatic Renewal Scam Email

A Sample Norton Auto Renewal Scam

Sent: Wednesday, September 16, 2026 at 06:38:44 AM MST

Subject: Your recent Transaction

Norton

Transaction Date: Wednesday, September 16, 2026

Transaction No: 80914580

Token Id: 32T94GFMGKZ708

Your Subscription Has Been Automatically Renewed

Hello Jane,

This is a notification regarding your subscription. Your current subscription is scheduled to renew automatically for an additional One Year term.

Subscription Details

Subscription: Norton Parental controls

Subscription Term: One Year

Renewal Type: Automatic

Renewal Amount: $103.31

Billing Frequency: Annual

Renewal Status: Scheduled

The payment method associated with your account is scheduled to be billed $103.31 on the applicable renewal date.

If you would like to continue your subscription, no action is required. If you do not wish to renew, please contact our support team before the scheduled renewal date to request cancellation of automatic renewal.

This is an automated notification. Please do not reply to this message.

Norton Customer Care
+1 (385) 259-4999 - 13852594999

How the Scam Works

1. The Phishing Message: You receive an unexpected email or text claiming you have been (or are about to be) charged an amount like $299 or $499 for a Norton product.
2. The Bait: The message states that if this is a mistake or you wish to cancel, you must call the provided number immediately.
3. The Trap: If you call, a scammer posing as an agent will claim they need your bank details to issue a "refund", or they will guide you to download software that lets them remote-control your computer.

Red Flags to Watch For

• Sender Address: The email display name might say "Norton Care" or "Norton Support," but looking closely at the actual email address reveals a generic account like @gmail.com or @yahoo.com. Official emails will only come from legitimate domains listed on the Norton Email Support Page.
• Urgency & Panic: Language prompting you to call "within 24 hours" to stop a charge.
• Grammar and Formatting: Strange phrasing, odd spacing, or missing digits in the phone number.
• No Existing Account: You receive the notice even though you have never purchased a Norton product.

What You Should Do Next

• Do Not Call or Reply: Ignore the phone numbers and links inside the suspicious message.
• Check Your Statements: Log directly into your actual bank or credit card account to verify if any unauthorized charges actually exist.
• Verify Through the Dashboard: If you do have a Norton account, log in securely at the official dashboard or visit Norton Official Support to check your actual subscription status. Never use the contact methods provided in the suspicious message.
• Delete and Report: Delete the message. You can forward phishing emails directly to Norton's spam monitoring or report them to the FTC.