The email message below: " New Company Complaint - 5834375," has a virus or Trojan horse attached to it that will infect your Windows computer if you open it. The message was designed to trick the recipients into opening the malicious attachment by claiming the recipients' customers made complaints against them and they need open the malicious attachment for information.
The Virus Email Message
Subject: FW : New Company Complaint - 5834375
Attachment: complaint345984356236545 .zip
Dun & BradStreet
New Complaint : 5834375
Dun & Bradstreet has received the above-referenced complaint from one of your customers regarding their dealings with you. The details of the consumer's concern are included on the reverse. Please review this matter and advise us of your position.
In the interest of time and good customer relations, please provide the DnB with written verification of your position in this matter by August 05, 2014. Your prompt response will allow DnB to be of service to you and your customer in reaching a mutually agreeable resolution. Please inform us if you have contacted your customer directly and already resolved this matter.
The Dun & Bradstreet develops and maintains Reliability Reports on companies across the United States and Canada . This information is available to the public and is frequently used by potential customers. Your cooperation in responding to this complaint becomes a permanent part of your file with the Dun and BradStreet. Failure to promptly give attention to this matter may be reflected in the report we give to consumers about your company.
We encourage you to print this complaint (attached file), answer the questions and respond to us.
We look forward to your prompt attention to this matter.
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2014 Dun & Bradstreet Credibility Corp.
Dun & Bradstreet Credibility Corp. 103 JFK Parkway, Short Hills, NJ 07078
The attachment "complaint345984356236545 .zip” contains the malicious file "complaint345984356236545 .exe". Note: The attachment name may change, so look out for the same malicious email message with a different attachment name.
The cybercriminals behind this malicious email message aims are to trick the curious recipients into opening the malicious attachment that will infect their computers with a virus or Trojan horse.
Once your computer has become infected with this malicious Trojan horse, the cybercriminals behind this email message will be able to access and take control of your computer remotely from anywhere around the world. They may spy on you, use your computer to commit cybercrimes, or steal your personal and financial information.
Now, if you have already opened anyone of these malicious attachments, please do a full scan of your computer with the antivirus software installed on it. The name of the attachment may change, so be careful when opening email attachments.
If you don’t have antivirus software installed on your computer, please click here for a list of free antivirus software.
Never open an attachment that has a name ending with “.exe”, because these are computer programs that can infect your computer with a virus or some other malware.
Click here for a list of email attachments you should never open, regardless of where they came from.
For a list of other virus email messages, please click here.