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"Capital One Account General Maintenance" Phishing Scam

Capital One customers who have received email or SMS text messages like the one below are asked to delete them. This is because the fake emails, which claims Capital One is carrying out maintenance work and they need to verify the recipients' accounts to prevent them from being deactivated or suspended, are phishing scams. And, are being sent by cybercriminals to frighten and trick potential victims into clicking on the links in them, which go to phishing websites that steal Capital One online account credentials.

Capital One Account General Maintenance Phishing Scam
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The "Capital One Account General Maintenance" Phishing Scam

From: One <infos@NS2.BLUEHOST.COM>

Date: November 12, 2017 at 10:08:04 PM EST

Subject: [Notification]

verification...

Dear Customer,

We are letting you know that due to an ongoing General system maintenance in our Online Banking Database its mandatory for you to Verify Your Capitale One Account information in order to enjoy our online banking service. We request that you complete this quick Verification process. If this is not done as urgent as possible your account might be deactivated at once.

Online Verification

Note: Failing to update your Capital One® Account® will result to permanent suspension of your account to avoid any fraudulent charges to your account. Please do not reply to this message

Capital One customers who have received messages claiming that they need to do some activity on their accounts, such always go directly to https://www.capitalone.com/ and sign into their accounts. Once they have signed in, they will be notified of security updates, notifications and other important notifications. So, there is no need to click on a link in an email message, which may go to phishing or malicious website.

Also, Capital One customers who have already been tricked by the phishing messages, are asked to change their passwords and contact Capital One immediately, before their accounts are hijacked and used fraudulently by cybercriminals.

Check the comment section below for additional information, share what you know or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 6)

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  • October 18, 2018 at 4:14 PM by info

    Here is another scam:

    "From: Сaрitale Oпe <Notification-plenti-emailsrvr@mailbox.jimdo.de>

    Sent: Thursday, October 18, 2018 1:21 PM

    Subject: Oпliпe Alert

    Visit Capital One

    Dear Customer,

    We are letting you know that due to an ongoing General system maintenance in our Online Banking Database its mandatory for you to Verify Your Capital One Account in order to enjoy our online banking service. We request that you complete this quick Verification process. If this is not done as urgent as possible your account might be deactivated at once.

    OnIine Verification"

  • September 24, 2018 at 1:49 PM by info

    A phishing scam, as I don't have a Capital One account:

    "From: CapitaI One <admin.exchange@sjoin.networkhair.pw>

    Sent: Sunday, September 23, 2018 7:15 PM

    Subject: Important Notification From CapitaIOne

    Dear Customer,

    We are letting you know that due to an ongoing General system maintenance in our Online Banking Database its mandatory for you to Verify Your CapitaI One Account in order to enjoy our online banking service. We request that you complete this quick Verification process. If this is not done as urgent as possible your account might be deactivated at once..

    OnIine Verification"

  • June 14, 2018 at 4:33 PM by info

    Another scam:

    - Forwarded Message -

    From: "Capital One" <support@email.spothero.teenchallenge.cc>

    Sent: Thu, Jun 14, 2018 at 1:38 PM

    Subject: Online Verification

    Visit Capital One

    Request account verification.

    Dear Customer,

    We are letting you know that due to an ongoing General system maintenance in our Online Banking Database its mandatory for you to Verify Your Capitale One Account information in order to enjoy our online banking service. We request that you complete this quick Verification process. If this is not done as urgent as possible your account might be deactivated at once.

    Online Verification

    Note: Failing to update your Capital One® Account® will result to permanent suspension of your account to avoid any fraudulent charges to your account. Please do not reply to this message.

  • February 4, 2018 at 8:33 AM by info

    Here is another scam:

    "From: CapitalOneNotification <hellocapital9@bitit.io.edpnet.be>

    Date: February 3, 2018 at 12:52:49 PM CST

    Subject: [Notification]

    verification...

    Dear Customer,

    We are letting you know that due to an ongoing General system maintenance in our Online Banking Database its mandatory for you to Verify Your Capitale One Account information in order to enjoy our online banking service. We request that you complete this quick Verification process. If this is not done as urgent as possible your account might be deactivated at once.

    Online Verification

    Note: Failing to update your Capital One® Account® will result to permanent suspension of your account to avoid any fraudulent charges to your account. Please do not reply to this message"

  • December 14, 2017 at 10:13 AM by info

    Here is another scam:

    "From: CapitalOnebank <infos@ns-1and1.ui-dns.com>

    Sent: Wednesday, December 13, 2017 6:05 PM

    Subject: Notification...

    verification...

    Dear Customer,

    We are letting you know that due to an ongoing General system maintenance in our Online Banking Database its mandatory for you to Verify Your Capitale One Account information in order to enjoy our online banking service. We request that you complete this quick Verification process. If this is not done as urgent as possible your account might be deactivated at once.

    Online Verification

    Note: Failing to update your Capital One® Account® will result to permanent suspension of your account to avoid any fraudulent charges to your account. Please do not reply to this message"

  • November 21, 2017 at 9:27 AM by info

    Here is another scam:

    "From: bank.capital-one <infos@NS2.BLUEHOST.COM>

    Date: November 20, 2017 at 7:09:16 PM EST

    Subject: [Notification]

    verification...

    Dear Customer,

    We are letting you know that due to an ongoing General system maintenance in our Online Banking Database its mandatory for you to Verify Your Capitale One Account information in order to enjoy our online banking service. We request that you complete this quick Verification process. If this is not done as urgent as possible your account might be deactivated at once.

    Online Verification

    Note: Failing to update your Capital One® Account® will result to permanent suspension of your account to avoid any fraudulent charges to your account. Please do not reply to this message"

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"Capital One Account General Maintenance" Phishing Scam