Squarespace customers who have received fake "Your Payment Failed Again" emails like the one below, which claim their payment failed again, are asked not to click on the links in them. This is because we have noticed that scammers are currently sending out fake Squarespace emails which have links that go to phishing websites that steal online account usernames and passwords.
Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in.
A "Squarespace Your Payment Failed Again" Scam
From: "Squarespace" <gamme@BARBARAVANKIRK.COM>
Sent: Wed, Oct 31, 2018 at 11:55 AM
Subject: Your payment failed again
Your payment failed again
We weren’t able to process the payment for shop again. We will try one last time in 7 days, after which your shop will be locked.
Please update your billing info as soon as you get a chance.
YOUR PLAN:
$20.00 - Personal
DOMAIN VERIFICATION
Thanks for using Squarespace!
Squarespace customers who have already been scammed are asked to contact Squarespace for help.