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Is Cloaked a Scam or is it a Legitimate Privacy Company?
Is Cloaked a Scam or is it a Legitimate Privacy Company?

Cloaked is not a scam, it is a legitimate US-based consumer privacy company. The company is officially registered as Cloaked, Inc. with the Better Business Bureau (BBB) and holds strict industry certifications like SOC-2 Type II and ISO. However, online complaints and negative user reviews on platforms like the Cloaked Trustpilot Profile often stem from frustration over technical limitations rather than fraudulent intent.

About Cloaked

The platform operates on a "fix the past, protect the future" model by combining data removal with maskable identities:

  • Identity Masking: Generates unique, working phone numbers and email aliases so you do not have to share your real contact info online.
  • Data Broker Removal: Submits automated requests to delete your exposed information from roughly 140 to 400 data broker websites.
  • Call Guard: Implements a proactive spam filter to intercept and block robocalls.
  • Insurance: Packages up to $1 million in identity theft insurance underwritten by AIG.

Why Some Users Are Frustrated

  • VoIP Restrictions: The phone numbers generated by Cloaked are Voice over IP (VoIP) numbers. Many banks, government portals, and apps like Uber block VoIP numbers for security verification.
  • Aggressive Spam Filters: The "Call Guard" tool sometimes redirects important, legitimate phone calls straight to voicemail.
  • Recycled Phone Numbers: Cloaked reuses and recycles numbers that have been inactive for 60 days. This means you might inherit an alias number that still receives texts or calls meant for its previous owner.
  • Billing and Support Delays: Some users report difficulty reaching a live agent or managing cancellation requests, leading to unexpected subscription renewals.
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