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"Square, Inc Refund" Phishing Scams Being Sent by Online Scammers

Square, Inc users are asked to be on the lookout for phishing email receipt confirmations like the one below, which claim that a refund request has been processed for their customers. The fake emails trick potential victims into visiting a phishing website that will steal their Square or SquareUp account credentials (username and password) bt asking them to click on a link to view the refund transaction.

Square, Inc Refund Phishing Scams Being Sent by Online Scammers
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This is why it is not recommended to click on links in emails to sign into online accounts. The recommended thing to do is to go directly to https://squareup.com/ and sign-in from there instead.

A Sample of a "Square, Inc Refund" Phishing Scam

Subject: Square has refunded your customer
From: squareadmin@jamesken.serverdata.net

Hello,

The $519.00 refund you requested has been processed and should be reflected on your customer's statement in two to seven business days. Please note that business days do not include weekends or bank holidays.

If you sent a receipt to your customer, you can send them a refund receipt at any time from your in-app activity or Square Dashboard:

From in-app Activity:

1. Tap Activity.

2. Locate and tap the payment > New Receipt.

From Square Dashboard:

1. Visit Transactions.

2. Use the date selector tool to locate a specific payment.

3. Click on the payment > Send Receipt.

VIEW THE REFUND

Thanks,

The Square Team

Square customers or users who have already been tricked by the phishing scam are asked to change their passwords and contact Square immediately for help.

Check the comment section below for additional information, share what you know or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 2)

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  • August 15, 2020 at 8:36 PM by an anonymous user from: Louisville, Kentucky, United States

    This is happening again as I received a message today.

  • April 1, 2019 at 3:21 PM by info

    Here is another scam:

    - Forwarded Message -

    From: Square <IMCEAEX-_O=CHOST_OU=EXCHANGE 20ADMINISTRATIVE 20GROUP 20 28FYDIBOHF23SPDLT 29 _CN=RECIPIENTS_CN=INFORMATION15D @collaborationhost.net>

    Sent: Sunday, March 31, 2019 4:59 PM

    Subject: Square has refunded your customer $430.80

    Square has refunded your customer

    Hello,

    The $430.80 refund you requested has been processed and should be reflected on your customer's statement in two to seven business days. Please note that business days do not include weekends or bank holidays.

    If you sent a receipt to your customer, you can send them a refund receipt at any time from your in-app activity or Square Dashboard:

    From in-app Activity:

    1. Tap Activity.

    2. Locate and tap the payment > New Receipt.

    From Square Dashboard:

    1. Visit Transactions.

    2. Use the date selector tool to locate a specific payment.

    3. Click on the payment > Send Receipt.

    VIEW THE REFUND

    Thanks,

    The Square Team

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"Square, Inc Refund" Phishing Scams Being Sent by Online Scammers