"Squarespace Update Your Billing Information" Scams

Squarespace customers who have received fake "Update Your Billing Information" emails like the one below, which claim their websites are set to auto-renew, are asked not to click on the links in them. This is because we have noticed that scammers are currently sending out fake Squarespace emails which have links that go to phishing websites that steal online account usernames and passwords.

Squarespace Update Your Billing Information Scams

Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in.

A "Squarespace Domains Expiration" Scam

From: Squarespace <buisness@marcuswtaylor.com>

Sent: Tuesday, March 6, 2018 1:06 PM

Subject: Update Your Billing Information

Squarespace

ACCOUNT STATUS

Hi ,

As a friendly reminder, your Squarespace website is set to auto-renew on March 03, 2018. Here are the details:

WEBSITE: YOUR PLAN: $19.00 CARD:

If you would like to keep your site online and accept the above-referenced credit card charge, no further action is required. To use a different card, please update your billing information before the renewal date.

UPDATE YOUR BILLING INFORMATION

You can cancel your subscription or disable auto-renewal at any time from your Billing panel, or by contacting Customer Care.

If you have any questions, our award-winning Customer Care Team is available 24/7 at support.squarespace.com.

BLOG • HELP & SUPPORT • ANSWERS • CONTACT US • TWITTER • INSTAGRAM

Squarespace, Inc. 225 Varick Street, 12th Floor, New York, NY 10014

The link in the fake email goes to the following phishing website:

  • hxxps://squspacer.com/sqsso/squar

Squarespace customers who have already been scammed are asked to contact Squarespace for help.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments (Total: 2)

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  • November 13, 2018 at 7:20 PM by info

    Here is another scam:

    - Forwarded Message -

    From: "Squarespace Customer Care" <ommieCopper@PORUFASECOVMVO.COM>

    Sent: Mon, Nov 12, 2018 at 7:28 AM

    Subject: Your Account Could Not Be Charged

    Squarespace

    ACCOUNT STATUS

    Subscription Payment Reminder

    Your subscription payment is past its due date and your account could not be billed,you are required to verify your account details. Hence, your account will be terminated within the next 24 hours.

    FOLLOW THE LINK BELOW

  • August 21, 2018 at 4:50 PM by info

    Here is another scam:

    - Forwarded Message -

    From: "Edison Carrera" <glen.roofing.corp@Outlook.com>

    Sent: Mon, Aug 20, 2018 at 1:18 PM

    Subject: Invalid Billing Info: ACTION REQUIRED

    Hey there,

    We were unable to verify your credit card billing information for your website

    You'll need to visit the following link to re-enter your payment information or use a different card:

    Update My Billing Information

    If you have any other questions moving forward please let me know!

    Edison Carrera Support Desk Assistant.

    https://support.squarespace. com

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"Squarespace Update Your Billing Information" Scams