Squarespace customers who have received fake "Update Your Billing Information" emails like the one below, which claim their websites are set to auto-renew, are asked not to click on the links in them. This is because we have noticed that scammers are currently sending out fake Squarespace emails which have links that go to phishing websites that steal online account usernames and passwords.
Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in.
A "Squarespace Domains Expiration" Scam
From: Squarespace <buisness@marcuswtaylor.com>
Sent: Tuesday, March 6, 2018 1:06 PM
Subject: Update Your Billing Information
Squarespace
ACCOUNT STATUS
Hi ,
As a friendly reminder, your Squarespace website is set to auto-renew on March 03, 2018. Here are the details:
WEBSITE: YOUR PLAN: $19.00 CARD:
If you would like to keep your site online and accept the above-referenced credit card charge, no further action is required. To use a different card, please update your billing information before the renewal date.
UPDATE YOUR BILLING INFORMATION
You can cancel your subscription or disable auto-renewal at any time from your Billing panel, or by contacting Customer Care.
If you have any questions, our award-winning Customer Care Team is available 24/7 at support.squarespace.com.
BLOG • HELP & SUPPORT • ANSWERS • CONTACT US • TWITTER • INSTAGRAM
Squarespace, Inc. 225 Varick Street, 12th Floor, New York, NY 10014
The link in the fake email goes to the following phishing website:
- hxxps://squspacer.com/sqsso/squar
Squarespace customers who have already been scammed are asked to contact Squarespace for help.