Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
The online store "Xtool Buy" at www.xtoolbuy.com is fraudulent. Online users are advised to stay away from the fraudulent website that claims to sell power tools, because those who have shopped from it, run the risk of their personal, credit card and other payment processing information getting stolen by cyber-criminals and used fraudulently. They also run the risk of receiving counterfeit goods, or poor quality goods that look nothing like what was advertised. Therefore, we do not recommend purchasing or visiting xtoolbuy.com.
The cybercriminals behind the fake website will use another website and change the name once the current website has been taken down. Therefore, only shop on popular and reputable websites. And, for online users who have already used their credit cards on the website, are asked to contact their banks for help. They should let their banks know that they have unknowingly used their credit cards on an untrustworthy website.
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Huge scam...I also fell for the "deal too good to believe". It has been around 6 months ago for me. I have emailed no less than 30 times. I do get same reply over and over that they are clearing customs.
Got shafted by them, should have known better
It is very unfortunate that Facebook allows this type of scam, ripoff advertising on their site.
I bought tools from here also and used my credit card grrrr and nothing.
I bought a toolbox fron x tool advertised on Facebook. Shouldn't Facebook be somewhat responsible to help me get my money back?
It's been 2 weeks since my order was placed, no follow-up, tried to contact them via email.. any suggestions?
Call credit card they will give money back and send you a new card so they cant charge you more, it's out of China.
Open a dispute with your bank to have your money refunded.
I bought a tool set and was overcharged. how do I go about getting it back?
Open a dispute with your bank.
A few helpful tips, I do not see any "Contact us" on their site, a big warning flag. Another is the repeating time limits and diminishing quantities, another big flag.When you see things like the American Express, Norton, Master Card, etc. symbols on a web site, they should be actual links that take you to that organizations web site, if they are just images, stay away.I hope this helps!
