Online Threat Alerts (OTA) - Alerting you to scams and frauds.
The website "Homeap Shop" also called KitchenShe, located at www.homeapshop.com is a fake and fraudulent KitchenAid online store claiming to sell cooktops, dishwashers, microwaves, and other kitchen accessories. Online users are advised to stay away from the fraudulent online store because those who have shopped from it, run the risk of their personal, credit card and other payment processing information getting stolen by cybercriminals and used fraudulently.
Online users who have already used their credit cards on the website are asked to open a dispute with their banks to have their money refunded. They may also need to cancel their credit card and get a new one to prevent the scammers behind the website from fraudulently charging their cards in the future.
The legitimate KitchenAid online store is located at:
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Still waiting - been over 100 days and still no mixer. Guess i'm going to report it to the BBB. I will wait and see what happens. Not very happy right now.
I also ordered a KitchenAid mixer from Homeap.co on 9/7/18. When I went to check the order status, the website changed to www.homeap.se.I promptly disputed the charge to my credit card and was reimbursed by my credit card company. Funny thing is, my homeap account is still updating the shipping details. As of 11/9/18 it's updated to Customs Tax Declaration. The shipping detailsDate Added Order Status Notes2018-09-07 07:29:16 approved 2018-09-07 07:30:43 Preparing Order Now 2018-09-08 19:32:34 Order Processing 2018-09-10 07:46:22 Ready for Shipping 2018-09-11 07:54:14 Order Processed: Ready for Shipping 2018-09-12 08:07:30 Departure Scan 2018-09-15 08:23:43 Customs Scan 2018-09-22 08:40:16 Ready to be delieveed to containers 2018-09-25 08:56:19 Marine container transportation About 25-45 Days2018-10-30 08:59:51 Arrival Scan 2018-11-02 09:11:33 Customs inspection(Origin Scan) 2018-11-05 09:13:32 Customs tax declaration I'm pretty sure it's all false, but still hopefully waiting. LOL
I have the exact same details for mine and I placed my order on 9/4/2018.The site is now down and when I tried to log in on the new name they have, it says my information doesn't match any existing accounts.
On 9/11/18 I ordered a kitchen aid stand mixer from a Facebook ad. I never received the product. Just saw this site saying this is a scam. I wrote them twice & received a comment twice. Never answered my third request for my order questions. Now what?
I did the same ordered 9/8/18. I have never received the Kitchen aid mixer. I have written so much. Now what can we do ?
Open a dispute with your bank to have your money refunded.
SCAM! Ordered on 09/09/2018, still nothing! No Phone Numbers on order! When I enter the web address, no such web address! Report these crooks everyone!
I ordered from homeap. and never got anything. they let me track order for about month then their website disappeared. The last thing I got was it was in a marine shipping container and would take 25 to 45 days. then their website disappeared
did the same thing, got the number that charged the card and they say they have no record of that charge and read her it off the cc statement.What a pile of cr*p that there in the UK. I just want to money back and she said I have to contact the company from the site and its not there no longer, they not keeping my 136.36, thats for sure.
Receieved via email:"I ordered a Kitchenaid and received two answers to my e-mail message regarding the question about the delivery date. Now when I try to get on the site it does not come up.The site is "service-popisupportmail.com"."
Contact your credit card company. They will investigate and give your money back.