Olivia From Apple Support Scam - Suspicious Activities in iCloud Account

Olivia From Apple Support Scam - Suspicious Activities in iCloud Account

After receiving the automated "Olivia From Apple Support" message below, I spoke with a man claiming to be James Lee with apple support badge number CVE 2019/8570. He claimed multiple hackers were accessing our account around the world. He wanted to know if I had access to my phone and computer so I could log into the Apple Secure Server. If I did, James Lee claimed he could stop the hackers. I hung up on him. This is a scam and if you have received such calls, please do the same and hang up.

The "Olivia From Apple Support" Scam

"Dear Customer,

This is Olivia from Apple Support. We have found some suspicious activities in your iCloud account.

Your iCloud account has been breached. Before using any Apple Device, please contact Apple Support advisor.

Press 1 to connect with an apple support advisor.

Press 2 to listen to this message again.

Or if you wish to contact us later, please call us on our toll free number 315-232-8257.

Thank You"

The calls all occurred on 5 Sept at the following times and New York phone numbers:

  • 7:31 pm 408-958-4360
  • 7:24 pm 408-958-3769
  • 7:12 pm 408-958-3302
  • 7:04 pm 408-958-5548
  • 6:59 pm 408-958-6623
  • 6:53 pm 408-958-5576
  • 6:45 pm 408-958-0448
  • 6:37 pm 408-958-3575
  • 6:30 pm 408-958-3446
  • 6:27 pm 408-958-4691
  • 6:24 pm 408-958-4691
  • 6:16 pm 408-958-1955
  • 6:05 pm 408-958-2593
  • 5:55 pm 408-958-2555
  • 5:47 pm 408-958-6811
  • 5:38 pm 408-958-2689
  • 5:30 pm 408-958-4394
  • 5:22 pm 408-958-6471
  • 5:07 pm 408-958-2002
  • 5:00 pm 408-958-2115
  • 4:53 pm 408-958-8075
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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Olivia From Apple Support Scam - Suspicious Activities in iCloud Account