Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Kerenza Toys or Kerenza Store located at kerenzatoys.site is an untrustworthy online store claiming to sell hand sanitizers, toilet paper, wipes, and antibacterial products. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.
Address : 2598 Willow Ridge Ct , Florence, OR 97439, USAPhone : (541)-467-6859Mail : hello@kerenzatoys.siteKerenza StoreKerenza Toys
Address : 2598 Willow Ridge Ct , Florence, OR 97439, USA
Phone : (541)-467-6859
Mail : hello@kerenzatoys.site
Kerenza Store
Kerenza Toys
76
I also ordered Clorox wipes on april 13 thru kerenza toys. I paid thru paypal with my creit card, never received any merchandised. not sure what I can do. but that company is abig rip off/.
Open a dispute with your bank.
I also got scammed. Turned it into paypal and they refused it and I appealed and they refused it.Called the bank, cancelled debit card and put in a chargeback with the bank. Got my money put back in my account. Now the bank can handle them.Godaddy loves them, lots of sale sites and sales!Paypal loves them, they care more about the seller than the buyer.I started a bank account at another bank and put that info on paypal. Took my regular bank and debit card off my paypal account and only use the debit card at the new bank. I only keep in that account enough money to buy what I want. That keeps paypal out of your"regular" banking.
Product ordered never received. No answer of telephone or emails. Bogus company made to do one thing - steal! Stay away.
I ordered Lysol and Wet Ones wipes and hand sanitizer from Keranzatoys.site on 04/15/20 and never received the order. Attempts to reach them via email and phone were in vain. In fact, no confirmation email (or any type of communication) was ever received from this company. I disputed my order after a few weeks and PayPal was really efficient in investigating my order and refunding my $52 into my account. DO NOT ORDER FROM THIS COMPANY! KERANZATOYS IS A COMPLETE SCAM!NC
omg! the same thing happened to me! I became suspicious when I did not receive an email confirmation. however, they did take the money! I will try PayPal to get my refund and notified my bank. I have these scammers.
I ordered on April 17th - logged into paypal account nothing shows on my paypal account - money withdrawn immediately from checking account - went back to webiste for an invoice - items were still in cart - tried calling, emailing contacted paypal - nothing no response from website - paypal gave info but didnt work because the trasaction isn't in paypal account - filed fraud with bank 3 weeks later they still have not refunded me my money but I had to cancel card and get a new one - been calling for 3 weeks keep getting a different story - Dont do business with Citibank they are not on the customers side
I ordered TP and hand wipes on April 16. The money was immediately withdrawn from my PayPal account. I received no receipt or email verification of my order. I have an ongoing dispute with PayPal. I was surprised to see the Chinese writing on my PayPal receipt as well.
Same issue on 4/19. PayPal would not look into. Had to file claim through bank to get resolution. Still in dispute.Good luck.
THEY GOT ME, TOO! In desperation for some disinfecting wipes and toilet paper, I recalled from past experience that some school supply and toy stores occasionally carry these kinds of things. So I proceeded with a small order. But concerns arose during the payment process when the order instantaneously went through as soon as I entered my credit card info - without any opportunity for me to review the completed order and submit it myself.Then I was alarmed to see some Chinese writing associated with the company name and to be advised that the transaction on my credit card statement would be documented as inx892@163.com. And of course, I've since received no detailed order confirmation or shipping info, I've discovered that the company phone number is useless and my email attempts go unanswered, and I now realize that this was a scam and am angry that I won't be receiving my much-needed items PLUS have to hassle with reporting this fraudulent company as well as trying to get my credit card to refund my money. These people are crooks! And PayPal is losing integrity by being associated with them!
I also ordered with them through PayPal on April 19th and when I went to track the order it says it was lost after it left Canada. I tried to reach the seller 3 times to NO avail. PAYPAL SHOULD DEFINITELY CHECJ THEM OUT. I have already filed a dispute claim
