Is Kerenzatoys a Scam? See the Review of the Online Store

I also ordered Clorox wipes on april 13 thru kerenza toys. I paid thru paypal with my creit card, never received any merchandised. not sure what I can do. but that company is abig rip off/.

Open a dispute with your bank.

I also got scammed. Turned it into paypal and they refused it and I appealed and they refused it.

Called the bank, cancelled debit card and put in a chargeback with the bank. Got my money put back in my account. Now the bank can handle them.

Godaddy loves them, lots of sale sites and sales!
Paypal loves them, they care more about the seller than the buyer.

I started a bank account at another bank and put that info on paypal. Took my regular bank and debit card off my paypal account and only use the debit card at the new bank. I only keep in that account enough money to buy what I want. That keeps paypal out of your
"regular" banking.

Product ordered never received. No answer of telephone or emails. Bogus company made to do one thing - steal! Stay away.

I ordered Lysol and Wet Ones wipes and hand sanitizer from Keranzatoys.site on 04/15/20 and never received the order. Attempts to reach them via email and phone were in vain. In fact, no confirmation email (or any type of communication) was ever received from this company. I disputed my order after a few weeks and PayPal was really efficient in investigating my order and refunding my $52 into my account. DO NOT ORDER FROM THIS COMPANY! KERANZATOYS IS A COMPLETE SCAM!
NC

omg! the same thing happened to me! I became suspicious when I did not receive an email confirmation. however, they did take the money! I will try PayPal to get my refund and notified my bank. I have these scammers.

I ordered on April 17th - logged into paypal account nothing shows on my paypal account - money withdrawn immediately from checking account - went back to webiste for an invoice - items were still in cart - tried calling, emailing contacted paypal - nothing no response from website - paypal gave info but didnt work because the trasaction isn't in paypal account - filed fraud with bank 3 weeks later they still have not refunded me my money but I had to cancel card and get a new one - been calling for 3 weeks keep getting a different story - Dont do business with Citibank they are not on the customers side

I ordered TP and hand wipes on April 16. The money was immediately withdrawn from my PayPal account. I received no receipt or email verification of my order. I have an ongoing dispute with PayPal. I was surprised to see the Chinese writing on my PayPal receipt as well.

Same issue on 4/19. PayPal would not look into. Had to file claim through bank to get resolution. Still in dispute.

Good luck.

THEY GOT ME, TOO! In desperation for some disinfecting wipes and toilet paper, I recalled from past experience that some school supply and toy stores occasionally carry these kinds of things. So I proceeded with a small order. But concerns arose during the payment process when the order instantaneously went through as soon as I entered my credit card info -- without any opportunity for me to review the completed order and submit it myself.
Then I was alarmed to see some Chinese writing associated with the company name and to be advised that the transaction on my credit card statement would be documented as inx892-163.com. And of course, I've since received no detailed order confirmation or shipping info, I've discovered that the company phone number is useless and my email attempts go unanswered, and I now realize that this was a scam and am angry that I won't be receiving my much-needed items PLUS have to hassle with reporting this fraudulent company as well as trying to get my credit card to refund my money. These people are crooks! And PayPal is losing integrity by being associated with them!

I also ordered with them through PayPal on April 19th and when I went to track the order it says it was lost after it left Canada. I tried to reach the seller 3 times to NO avail. PAYPAL SHOULD DEFINITELY CHECJ THEM OUT. I have already filed a dispute claim

This is a scam with a fake company. Ordered lysol spray, paid thru PayPal and never received product.
They do not respond to emails and you can not contact them by phone. PayPal should investigate them.

I also order toilet paper and soap 3 weeks ago and havn't received it. I thought it was a reputable site since they asked for my pay pal account. Also did an inquiry right away since the money went to an asian company. Now is showing up on my credit card bill - will call them asap to have this investigated.

I ordered several things and never received them and they won't respond to contact. How can they still be up on the web?

On April 17, 2020 I ordered a 6 pack of wet ones and paid with my credit card. I have yet to received my order!

Wabash, IN

and you won't either.. It's a scam site. Contact your credit card bank to have the charges removed / disputed.

I placed a order the Clorox wipes 4 cases and 4 of the Clorox spray on 4/28/2020. It didn’t occur to me it was a scam until I didn’t get a email confirmation this is so not cool

C**p! I too was scammed by this company! kerenzatoys.site. I was skeptical about what was being represented as a toy store was selling toilet paper sanitizers and cleaning supplies. No toys! But like many of you I was in need of the Clorox wipes and happy to have found some. I did get a PayPal receipt that showed my payment went to sejo07-163.com. 🤔
I also had the name translated that was on the receipt. It’s Chinese “Ouyang Qi” Now I’m more skeptical... Well,I got the PayPal receipt so must be okay. Apparently not! After reading all of you guys reviews.
I realize I should have listened to my inner skepticism. I have never received any kind of confirmation from Kerenza. I used my Capital One credit card. They are real good about refunding money and going after the scammers.
I had a company start doing automatic withdrawals from my card and they gave my money back the same day I reported it and contacted the company to resolve the issue. But back to the scammers. I am calling the bank in a few minutes and will report this to PayPal.
I wonder if the only reason PayPal hasn’t cut ties with this company is because they get there share of the funds.
I’m thinking I m going to contact the local TV stations and see if they want to run a story to help keep others from getting scammed by these crooks. You know, you’d think China had done enough by spreading this virus to the whole world. But nope, they want to take advantage of our needs while we’re down too.
Beware and be safe all. Thanks for sharing.

The same happened to me. Now I have cancelled my debit card and removed my main bank info from ebay and added another bank with only a little money in it so they don't put a hold or something on my account. I have to wait 20 days and my bank is going to refund my money and start a fraud claim. I'll get my money back and ebay can fight it
out with the fraud company.

Don't let them get away with your money. Start a fraud claim and get your money back.

The same thing happened to me. I used paypal, so I filed a report with them.

This company is a complete scam. I am really disgusted that the website is still up and running. I received no product. They did not answer any of their emails. There business address is just a house and their phone number does not work

and the address listed does not exist... I did a Google street view on it...2541 is the highest number.. I got ripped off too like all the others here...

I ordered from this company on 4/17/2020. What a fool I was. Paypal paid them instantly. I never received a confirmation and they don't respond to my e-mails. Why does PayPal take payments for these scam websites.

Exactly, why does paypal take their payments. The same thing happed to me. Hopefully paypal will refund my money.

My scam Paypal charge doesn't even show up on my Paypal account!

Yesterday, April 26, 2020, I order 3-Clorox Disinfecting wipes (count 75) from Kerenza and when it prompted me for payment, I selected Paypal. Once I entered my credit card information on PayPal, it went to some other company called HefeI YilaI Trade Co., Ltd. I don't know who this company is. Then I get payment confirmation from Paypal that shows that my $36.96 went to some clothing company called "DRESSONLINE" and the email address is:
solodressy-gmail.com. I wonder what clothes are they going to send me?? I email this email address and asked them to refund my money. I also emailed PayPal today reporting them to be fraudulent and waiting for a response. I emailed Keranza also but no response. I tried calling Kerenza but get busy signal. Now I am calling my bank to put a stop on my payment - the wait time is so long - still waiting.

Thanks.

Please be safe and healthy everyone!

They never answer their phones, phones are busy, I think they go by other names like Zeerabe and Gem Store

I just got a phone number and it is incorrect...

Yes this website is FAKE and they will steal your money and not send you anything. It is owned by the Chinese who we all know are dishonest people. DO NOT BUY FROM THIS WEBSITE.

Ya, this dam website is a scam, it seems to be owned by ... Chinese. These a**holes are totally dishonest. The worst of it all is PayPal works with them. I sent PayPal a message about what happened and they don't care at all, and they are still working with them. PayPal is a bunch of crooks too..

I agree, why is paypay paying them. the same thing happened to me.

I think I have been scam by this company. What a shame. They know people are in need of toilet paper.

This is a scam site

We had a similar experience with Kerenza toys. Why does PayPal take payments for these scam websites?

I 100% agree with you! Every other purchase I make with PayPal makes me go back to “confirm order” BEFORE they pay. Even then payment is only made once the items ship. This payment went right through WITHOUT my confirmation. I already alerted PayPal. I hope everyone reading this thread alerts them as well. Someone needs to shut down these fraudulent sites.

Here are a few websites that are SCAMS, selling toilet paper and hand sanitizer, etc. I placed an order through Kerenza and I didn’t get a confirmation so I emailed them, no reply so I called the number which is not in service and the address is a residence. I was able to find out through https://lookup.icann.org/lookup that all these websites are coming from Vietnam. If you put in Charmin in the search bar a few of them pop up on Bing ads. Is there any way you can check them out and remove them?
The fake sites are:
gemstore.site
kerenzatoys.site
kidseven.site
parisvice.site
zeerabe.site
piurared.site
braidfamily.site
lucasta.site
justsleds.com
liaviastore.site
kidnice.site
sootgear.site
kidfour.site
jocasta.site
kappaus.site

These are all hosted thru GODADDY. I would hope that you deal with sites like this .

I ordered charmin toilet paper for $11.99. When I was checking out ,it said I had to spend at least $20 for an order. So, I ordered another. The order price came to &23.99. But what caught my eye was the shipping charge. It said &3.99 to ship. No sale tax due. And what I recall is it had paypal right as you're going thru the process.
So, I always pay with paypal. Brought me to paypal, but it didn't react the same way. It should always go back to the vender or seller to finish up the transaction. It did not. So, I knew something is wrong.

Contacted my bank and they cancelled my credit card, and sending a new one. Yes I was scammed. Kerenza store does not exist. I should of realized when something looks too good to be true, mega rolls for &11.99. It was I believe, it said 12 rolls. Which would be a really good price with the shortages going on now.

The same thing happened to me I ordered Lysol wipes. It said the same thing that I had to order at least $20 so I ordered 5 packages of 3. It came to $28.94. I also paid through Pay Pal. I should have seen a red flag when it didn't send me back to the merchant. There was no confirmation. I never got an email confirmation of the transaction. I have tried several times emailing them with no response. Pay Pal put the transaction through & the scammers got paid! I called my bank & they are investigating now. It is too late for them to cancel the transaction, but hopefully, they will be able to find these people. We need to be wary of these online stores & just order from reputable companies we recognize. Pay Pal also needs to be mindful of who uses their method to pay for items.

I order wipes and sanitizer off this store through paypal. went through before I was notified. called the number on website and it a none working number. I contacted paypal and they contacted the seller; still waiting

I fell for their scam too! I tried contacting the online site and never heard back from them!

I fell for this scam! I'm so mad at myself, but I was desperate for Clorox wipes. What can I do to get money back? Or is it even worth trying?

Tell your bank and get your money back. Cancel your card and start a fraud claim. That's what I did.

Open a dispute with your bank to have your money refunded.

I am pretty sure that if you file a dispute with PayPal they freeze that other persons account so they can not use that money until the dispute is resolved. I do not know how many paypal accounts they have but they will not be able to use that money.

I have contacted the FBI for fraudulent internet sales. They have so many websites now it is unbelievable. They even have one for pillows by Serta. Whoever is doing this needs to be stopped.

Is the kerenz store a scam?

What is the URL or website address of the store?

kerenzatoys.site

Hope this helps. I also got scammed by them.

It is another scam.

I placed an order through PayPal but did not get any order confirmation or delivery info. However paypal sent the payment. I sent seller email through paypal - no response. I placed a dispute with paypal and can also follow up with credit card. This site is helpful