Is Pearlfeet a Scam? See the Review of the Online Store

How to get pearl feet off my Gmail .how to unsubscribe to it.. it does not have a off button.

I bought 3 pairs in size 7 and 6 . Unfortunately they sent me size 6 only left foot no right foot. I emailed them twice with a photo of what I bought l already but no reply till now whatsoever.

DO NOT BUY from Pearlfeet. It took months to get my order, after 20 emails I finally got the order. Of course they were the wrong size, I sent a side by side pic to show how small them were and here is the email them sent back.
Dear customer,

We are sorry for the unsatisfied purchase.
There is a warm suggestion on our size chart have every detail of our shoes. According to comparison of your photo and our size chart, we did not made such mistake to send you wrong size shoes.
If you want to return the good, you need to pay the freight to China when based on our return policy, maybe the shipping fee is expensive to return.
Please kindly consider it. (Please note that the shoes are supposed to be returned to the address we provide, not the one on the package.)

How about giving it to your friend as a gift? Maybe he/she will like it. Therefore, you do not need to waste money to return.

As an honest seller, the most effective method for this is that we apply 20% discount code for purchasing another pair of suitable shoes.
Hope there is a chance to remedy this situation.
Thank you for your kind understanding in advance.

I ordered a pair of shoes from this mob. The ones that arrived are 2 sizes too big. Tried emailing them many times. Email comes back as “ can’t send. File too big” ! It is a short email asking for a return address that isn’t in China 😡

This company may not be a scam but they are very shady and terrible to deal with. Let me first start by saying that I ordered shoes from them in the beginning of May and I didn't receive any of them until mid-July. In addition, I purchased five pairs of shoes and out of the five two were not what I ordered and the rest were terribly big. I reviewed their return policy and it states that if you request a refund within 14 days of receiving the product they will provide a full refund no questions asked. What a joke! I requested a refund within 4 days and 19 emails later, no refund in sight and they've stopped communicating with me. They first responded that I could keep the shoes and they would refund me 20%....for shoes that don't fit nor two that I didn't / wouldn't have ordered? I was told that it was expensive to return the shoes so they would like to offer me a 30% refund and keep the shoes. I offered to keep the shoes and I would accept a refund of 90% of which started a whole new level of communication. I was told to send pictures of the sizes and shoes of which I did three times. Each time I got no additional compromise on my return nor the refund. They were polite and stated they would look into my issue, but after so much time and energy wasted trying to get to a resolution I still do not have one. All this considering their return policy states no questions asked....I beg to differ. I would never recommend buying any shoes from this company, if they aren't a scam, they certainly run close to it.

I got my boots at last. I had to put a solein them because they tended to through you into a knock nee position but after that I can say they are the most comfortable footwear I have had for years. If you want your the right size send them the american size.

Got another email from pearlfeet , who wants me to pay shipping back to China. Told me no refunds and that I should give them to a friend as a gift. Again im an 11 ,they semd me a 7 and a 13 .

This company will rip you off! STAY AWAY

SCAM COMPANY,
I ordered and waited 2 months on 2 pairs of shoes. Got both and both were wrong sizes. They told me to pay to send them back to China which would be double the price I had in both pairs I bought. They even offered me a refund after 1 month and I said I'll wait!So I just got my 50 dollars plus stolen from me by pearlfeet! I'm working on contacting their CEO to let him know how my money was stolen from me by his no class company.

I'm SCREWED

My husband ordered a pair of “leather shoes”. Ordered in May, received in July. Number one- not leather. Number 2- not the right size! At least 2 sizes too small! They actually fit me! Will not refund unless ship back to China!!!! This company should not be able to operate in this country!!!!

I placed an order with them and it took nearly 5 weeks to get the shoes. There was no leather at all in the shoe, it was a faux leather/cloth cover and the shoe was basically a spandex slipper. I would expect something like this to be a slipper for bedtime. It was not great. The cut lines and sewing lines on the fabric were mismatched and did not line up very well.

The bigger problem to me is that I keep getting texts to my phone advertising future sales. I have repeatedly replied 'STOP' and then block the number and I get a new one every couple weeks. Very disappointing.

I'm all for a global economy but if I can't have respectable business practices, I won't buy from unfamiliar companies in the future.

Definitely a scam!

I ordered two pair of shoes and paid over 70 dollars on June 16, 2020. As of today Aug 5, 2020 I have not received my shoes even though the tracking said delivered. It said it was delivered to "Pitney Bose". I have no idea where that is and it never came to my address. When I enquire as to where my shoes are I could not get any help. Scam

Pearlfeet shoes may not be a scam, but.... they are JUNK! I ordered several pairs and it took over 2 months for delivery! When they finally came, the size was at least 1-2 sizes too small! I could not wear any of the shoes and had to 'donate' them to 'charity'. Pearlfeet: 'Fool me once, but NOT twice!', you suck!

I've had the same problem ( order not delivered, multiple changes to delivery, customer service not replying) YET THIS COMPANY STILL HAS ADVERTS ON FACEBOOK AND GOOGLE AMONGST OTHERS.

Please don't order from this company!!!!!

I ordered a pair of shoes from Pearlfeet on May 23rd. I just received them July27. I made complaints to Better Business Bureau, Site Jabber and Federal trade commission. I'm sure they jumped on my order when they were contacted by those companies and I received an email the same day the shoes came, and it said "your shoes have already been delivered. Maybe you could check around and see if a neighbor has them.Their shoes look wonderful online with the stitching, but is it worth the hassle? Not for me. That was my second attempt at purchasing something from China. Never again. My order number was 1992248 and I paid 59.90 which they deducted fro my credit card immediately. Do not buy from pearlfeet.

I purchased mens shoes 4/20/21. never received They respond and say they were shipped or shipping.Scam, Scam, Scam

I purchased shoes over 103 days ago and still not here. I've wrrritten three times and got one response where they lied to me. The tacking number they gave me was'nt any good. My last e-mail to them came back as undelierable. These people are scammers and I amgoing to ty and make thm miserable.

I purchased a pair of hand-stitched hiking shoes for $79.00.They hit my card in a couple of days. After 7 weeks of waiting, I received the shoes in a plastic bag. They looked like they were made of brown cardboard. I tossed them into the trash and washed my hands very well.

I should have known better, Buy American.

Pearlfeet order #228125 placed 5/29/2020. Two pairs of shoes. Today is 7/23/2020 and I have yet to receive my order. Communicating with them at Service-pearlfeet.com gets an automated response to "be patient". I have lost all confidence in ever receiving my shoes. I have started a dispute with Paypal which, fortunately or not, I used to pay for the order. I do NOT recommend that you purchase anything from this site.

Ordered 2 pair on may 24, received them July 23rd. The shoes came in a heat-shrink bag and are deformed from handling.
They should be prohibited from marketing in the US.

I ordered 3 pairs of shoes from Pearlfeet which took months for them to arrive and one pair was not acceptable. I emailed them that I wanted to return them and I haven’t heard anything from them.

Terrible company with terrible customer service! I placed an order on 5/27/20, they took the money on 5/28/20 and to date, 7/21/20, I still do not have my order. I've sent emails and received a couple responses of "please be patient". No number to call or person to talk to. DO NOT ORDER FROM THIS COMPANY!!!

Terrible quality shoes. Terrible customer service. Total worthless company. There will be no time to return shoes for refund. Two week return policy to China.

Ordered a pair of shoes at the beginning of June. I received a Shipment Tracking number in a few days.
Checking tha number over the course of a week it repeatedly told me that my order could not be found.
When I complained I received no response. I complained repeatedly and got no response.
I began posting a warning on their Facebook Page and finally after a month they responded to me over Facebook Messenger asking what they could do for me. I replied that they could either fulfill my order or give me a full refund.
They asked for an a additional five days, blaming delays on Covid 19.
Nearing the end of the five days I contacted them again saying that not only did the tracking number give no information, but that it seemed if they could not provide that level of service, then delivery was highly unlikely, and I should like a refund.
They contacted me this time asking for an additional 5-7 days, and this time updated my tracking to the supposed location of the order the previous week. It had travelled across half of China, and by ship across the Pacific. Claiming my order was in LA.
I live in Seattle and the port here receives many ships from China.
Again, the tracking number has not been updated now for weeks. The 7 day period asked has more than elapsed.
There is a notice on the tracking page suggesting I arrange to pick my item up from the shipping facility.
The "Company" is in the UK while orders are being "fulfilled" from China so they are just middlemen who have received your money and do not care about your order.
Stay away from Pearlfeet.

I strongly agree, its a sham business!

I had a similar experience. It took months to get the product and when it came it was too small. I sent photos to Pearl Fleet showing how they could never fit me. I wrote to Pearl Fleet who blamed it on the heat during transport. I responded to them stating how absurd that was as an explanation. I requested a refund or credit and I was told to send the product at my cost to China. When I replied to the absurdity of this reply they offered a 20% refund. I again stated that if I return products online I always get a full credit or refund. Since then there has been no response to my near daily requests for a reply. I doubt I will get any further reply let alone a refund.
Caveat Emptor!

I've been waiting a month for my shoes worst company I think I got scammed

So frustrating to read this reviews. I am still waiting on shoe orders 2 months ago. Also paid with PayPal so I guess I am just out of luck on these. Buyer beware. I will not order ever again from this company.. No real response from pearl feet via email. I am deaf so email is how I typically deal with companies. One response was to just wait. I try to track and the order # does not track. Asked them via email to please track and let me know where my shoes are............still waiting.
Again Buyer Beware

Buyer beware. I never even got the shoes. They were hung up in customs.I ordered in early march. It stated it took 14-20 working days. After 8 weeks I had enough. I tried to dispute charge on AMEX but since I paid with AMEX via Paypal, AMEX couldnt help. Paypal jerked me around for another 6 weeks before I finally got the money back. Pearlfeet is a sham and Paypal are jerks. 6 weeks? Seriously? Right after the amex got the credit from paypal I went on paypal and cancelled my account.
To be honest, I'm more upset with paypal.

Fraudulent and Total scam! Ordered on May 25th. Got a tracking number that doesn't exist and no response from anyone. reporting to my CC for investigation now.

Ordered mine on May 25th. Nothing yet. They lied about delivery date and keep lying about it continuously.
I lost faith anything will arrive and reading these comments even if it will arrive it may be some cheap shoes. It is my mistake, but how come we as society allow such scam to be advertised? Why do we keep buying from CCP cheap stuff made with forced labour? We should flag websites based on their country and how merchandise is created, so that people know to stay away from scams like this. This is not normal and I don't want it to become normal. Stay away from this website. Don't be stupid as I was.

41 days after charge hit my credit card and, you guessed it, no shoes. Wish I would have done just a little research. To find this site I got on Bing, after keying in Pearlf options appeared. The second option was Pearlfeet Scam. Boy what an idiot I am. I have read several of the complaints and I would be happy to just receive the merchandise. If it does come it may be the wrong size or poor quality or anything else that is bad, but at least I could say it got to me. I feel that I will have learned an $89.00 lesson. Shame on me.

Not Shame on you. Shame on them. They lied and cheated. I to thought I was purchasing from a local company. trying to buy more American. Scammed. Punked. Oh yes I will not be Punked agin. More research on everything and every address and review. I can live without..

I ordered shoes more than 2 months ago, and still have not received anything.

order shoes 2 month ago, let me know something

After almost 90 days this junk arrived. Plastic ,synthetic or something.
The return address is an Exxon Station in Auburn AL.
I have asked my credit card company to refuse payment.
Chinese scam.

After almost 2 months my shoes finally arrived. They are very comfortable however they are very cheaply made. They look good but I expect they will not last a year. I paid $39.99 for the shoes... they are worth about $10.00!

Ditto to what everyone else has stated above except two things: 1) I ordered two pairs of shoes; and 2) I have waited for them to be delivered longer than anyone else who is as frustrated as I am with Pearlfeet. My only hope is Pearlfeet does go out of business like poorly run companies often do. But, I must admit, I am as upset with myself as I am with Pearlfeet for not looking at the reviews on their company prior to ordering and sending my money to them. Pearlfeet people, a word to the wise if you happen to have anyone wise in your company: WHAT GOES AROUND COMES AROUND and PAYBACK IS GOING TO BE YOUR REALITY.

My account was debited $39.60 on May 4,2020. A month later, Pearlfeet sent me an email saying:
"Shipments are delayed because of the Coronavirus"
but I should get them in 3-5 days. Today is July
6th and still NO SHOES!!! WTF?

Are they a scam? Does anyone get their shoes?

Glenn K...
Lincoln, NE

I have the same problem of not receiving the pair of shoes which I have ordered in May 2020. It is now almost two months, and have not heard a single word from "PEARFEET", is it an online scam co. ?

I purchased shoes with my credit card and was promised delivery in 20 working days, that was on may 6th its is now July 6th and I still have not recieved my shipment, tried to contact company to see when I will get my delivery only to hear that it has been shipped.

I have waited on my shoes long enough. I do not want them and will not pay for them. your company is a scam and I am reporting you to the bbb and going on social media to tell people about you, you suck

I order 2 pair of shoe on april 19 2020 O igot my tracking # an keep a I on it .It keeps telljng me its in transit but it not left the airport they had no problem geting my money.I want my DAM shoes or my money .GOOD SCAM WE ARE THE ASSES FOR ORDERING OVER SEAS

This is a scam. Never received boots and won't answer my emails,

I place a order for shoes size us11 they sent size 6 mens shoes they put size us6 onthe order fine print like fade look .I wear size10 so why would I put size 6 on the order.
tried to contact them, no answer as of yet, ask for exchange or money back need help.

I ordered 3 pair of shoes 3 months ago. after 10 weeks I received 2 pair but one was slightly damaged and both were too small despite ordering larger than usual.
I asked many times for a return address but they refuse to give it to me. They say I need to receive my complete order. I don't think I will ever get the product or any of the $85 back. This is a complete scam. I have ordered many items on line and this is the first time I have ever been ripped off like this. Don't order from this company!

This must be a scam. My card was been charged 2 months ago and I have not received my order.

I order shoes on the 7th of June and still, nothing sent them many emails but never received any replies. The thing is they keep sending offers every day so they have no shame. I agree with the above comments this company Pearlfeet is a big scam so stay away from them if you don’t want to be conned like me.

Ian

two months never received my shoes. going to contact my credit card company this week. sounds like one big SCAM!