Is Glacier Portable AC a Scam? Review of the Cooling Device

Question

Online Threat Alerts (OTA) https://www.onlinethreatalerts.com/

Comments (6)

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an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-user · Answer 1 · September 9, 2020

Same thing happened to me, to my money ASAP and then never sent the product. Service personnel are located in the Philippines and have no direct way of performing any reimbursements. This is a total scam as it looks right now. When I asked where they are located I was told in Utah. However, company information shows California. Was told twice that their supervisor would return a call, never happened. And, was also told that the system was down so higher would have to manually input reimbursement info.

an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-user · Answer 2 · August 5, 2020

I ordered 1 (one) of the Glacier Portable units and 1 filter. I see a charge for the filter @ $14.99 and a charge of $259.80! This was over 30 days ago! Have contacted customer service many many times. Their excuse is that shipping takes longer due to the covid-19 virus and to please be patient! So, my last attempt on Monday, I said to cancel because I did think I would ever receive the product. Was very disappointed! They advised they would refund my monies within 7 to 10 business days. If they don't my bank will go after them and believe me I will not hesitate to have my bank go after them.

I think this company is a FRAUD! I do have their email and phone number!

an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-user · Answer 3 · September 2, 2020

Same scam. I have reported it to the bank as fraud. I have email address, names, phone numbers and addresses

an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-user · Answer 4 · July 16, 2020

This company is a total scam. I filled out an order for 1 unit for $89. They charged my credit card $289. I called my credit card company and they called the number for the vendor and no answer or dial tone. The credit card company is working on reversing my fraudulent charge.

an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-user · Answer 5 · July 21, 2020

This same thing exactly happened to me, plus they threw in an extra $59.00 on a separate charge. No tracking numbers were ever given to me, no receipt, no nothing. I ordered ONE unit 8 days ago. My bank has also denied my claim of fraud saying that unless I can produce a receipt showing I authorized only $89.99, they cannot help me.

an anonymous userhttps://www.onlinethreatalerts.com/users/#an-anonymous-user · Answer 6 · August 5, 2020

That is bogus. Your bank should be there to protect you. They know about this as it is happening to everyone. This company is not giving out receipts or even confirming orders...they just go immediately into your bank with the charges. Don't give up on this...get your money!