Online Threat Alerts (OTA) - Alerting you to scams and frauds.

UPS Scam Text with Malicious PDF Document Attachment
UPS Scam Text with Malicious PDF Document Attachment

The UPS scam text below, urging recipients to click a link for "package redelivery," is a common delivery phishing attempt. Clicking the link or downloading attachments can install malware or direct you to a fake website designed to steal personal or credit card information.

The UPS Package Scam Text

UPS Package Scam Text

Immediate Steps to Take

  • Do not interact: Never click the link, reply to the text, or download any attachments.
  • Delete and block: Remove the message from your device immediately to prevent accidental clicks.
  • Report the number: You can forward the spam message directly to 7726 (SPAM) to help network providers filter these out.

If You Clicked the Link

  • Run a security scan: Use reputable mobile security or antivirus software (such as Malwarebytes or Bitdefender) to check your device for malicious files or spyware.
  • Turn on Airplane Mode: If you suspect malware is actively downloading, disconnect from the internet immediately to prevent data transmission.
  • Monitor your accounts: If you entered credit card details, contact your bank immediately to freeze your card.
  • Change passwords: If you entered your login credentials on the fake site, change those passwords immediately from a secure, clean device.

How to Verify Legitimate Packages

  • Track directly: Always access delivery updates by navigating directly to the official UPS website, rather than using links embedded in messages.
  • Check the rules: Official carriers typically do not demand extra payments or fees via unsolicited text messages.
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