Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is Olavita a Scam or Legit Ecommerce Business?
Is Olavita a Scam or Legit Ecommerce Business?

Olavita is considered a high-risk brand due to numerous consumer complaints regarding deceptive marketing, unauthorized credit card charges, and unfulfilled promises. While it operates as a functioning e-commerce business selling skincare products, its business practices strongly resemble common online subscription traps.

Major Red Flags

  • Hidden Subscriptions: Many customers report being automatically enrolled in recurring monthly auto-shipments and charged high fees ($174+) without their explicit consent.

  • Deceptive Advertising: The brand frequently relies on exaggerated "before and after" photos and uses misleading fake news articles claiming endorsements from major retailers like Costco to lure buyers.
  • Fake Address Information: An investigation by the Better Business Bureau (BBB) revealed that Olavita's listed Ohio address is actually a third-party shipping facility. The company has no physical presence in the US or Canada and keeps its corporate ownership hidden.
  • Terrible Customer Service: Dozens of reviews on platforms like PissedConsumer and Trustpilot state that customer support ignores requests to cancel shipments, makes it incredibly difficult to claim their advertised "90-day money-back guarantee", and sometimes ships empty boxes.
  • Scientific Misrepresentation: Their "Botox Serum" is heavily criticized by beauty professionals. Topical creams cannot physically penetrate the skin deep enough to paralyze or relax muscles like real injectable Botox does.

If You Already Bought It

  1. Contact Your Bank: If you see unauthorized charges, immediately call your bank or credit card company to dispute the charges as fraudulent and request a chargeback.
  2. Block Future Charges: Ask your bank to place a stop-payment block on Olavita or issue you a new credit card number to prevent ongoing monthly subscription fees.
  3. File an Official Complaint: Report the company to the Federal Trade Commission (FTC) or your state's Attorney General.
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