Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Is acssart.com a Scam or Legitimate Online Store?
Is acssart.com a Scam or Legitimate Online Store?

Based on widespread customer reports and low ratings on major review platforms, Acssart is widely considered a high-risk website by many of its users. The online store has a very poor reputation due to recurring complaints about missing orders, poor product quality, and unresponsive support.

Red Flags

  • Unfulfilled Orders: Numerous reviewers on platforms like Trustpilot report that they paid for items that were never delivered.
  • Poor Communication: Customers frequently describe significant dissatisfaction with response times, stating that their emails often go unanswered.
  • Difficulty Getting Refunds: Many users have expressed frustration over the inability to secure refunds for missing or defective merchandise.
  • Negative Professional Ratings: The company holds a poor track record on the Better Business Bureau, where users have explicitly labeled it a "scam operation".

Mixed Reviews

While there are some positive reviews mentioning fast shipping or decent quality for specific small items (like keychains or fruit peelers), these are often overshadowed by the volume of negative feedback. Some experts suggest that overly generic positive reviews can sometimes be a sign of fake reviews used to inflate a store's rating.

If You Already Ordered

If you have already made a purchase and are experiencing issues:

  1. Contact Support: Attempt to reach them through the Acssart Contact Us page or via email at customer@acssart.com.
  2. File a Dispute: If you do not receive a response or your item within a reasonable timeframe, contact your bank or credit card provider to initiate a chargeback.
  3. Report the Site: Consider sharing your experience on review sites to warn other potential shoppers.
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