Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Mcafee Scam Alert - How to Protect Yourself
Mcafee Scam Alert - How to Protect Yourself

Fake McAfee alerts, emails, and pop-ups are part of a widespread "scareware" phishing scam designed to trick you into sharing credit card details or downloading malware. Cybercriminals illegally use trusted names like McAfee to trigger panic, often targeting people who do not even have McAfee installed on their computers.

Major Red Flags of a McAfee Scam

  • Browser-Based Alerts: Real McAfee notifications run quietly in your computer's background. Fake alerts pop up directly inside web browsers like Google Chrome, Safari, or Microsoft Edge.
  • Demand for Phone Calls: Fake alerts aggressively urge you to call a specific phone number for immediate "tech support". McAfee will never ask you to call a phone number listed in an unexpected message.
  • Artificial Urgency: Scams frequently feature countdown timers or warn that your computer will be "blocked" or "exposed to threats" if you don’t act immediately.
  • Remote Access Requests: Scammers will ask to remotely control your computer to "fix" the problem. Authentic security companies will never do this through an unsolicited pop-up.
  • Suspicious Sender Addresses: Fake renewal emails come from messy, obscure sender addresses that do not end in official domains like @mcafee.com.

How to Stop the Fake Pop-Ups

If your screen is being flooded with fake virus warnings, scammers have likely exploited your browser's notification permissions. You can easily remove them for free without buying any software:

For Google Chrome:

  1. Click the three dots in the top-right corner and select Settings.
  2. Click Privacy and security on the left menu, then select Site Settings.
  3. Scroll down and click on Notifications.
  4. Look under the "Allow to send notifications" list. Find any unfamiliar or sketchy websites, click the three dots next to them, and select Remove or Block.

For Microsoft Edge:

  1. Click the three dots in the top right and open Settings.
  2. Search for "Notifications" or navigate to Cookies and site permissions > Notifications.
  3. Under the Allow list, find the suspicious URL and click Remove.

What to Do Next

  • Do Not Click Anything: Avoid hitting "Renew", "Scan", or the "X" button inside a suspicious web pop-up, as these can trigger hidden malware downloads.
  • Verify Your Account Independently: If you are worried about your actual subscription status, type mcafee.com directly into your browser to log in securely.
  • Report the Scam: You can forward any fraudulent emails imitating the brand to scam@mcafee.com to help them take down malicious domains.
  • Protect Your Money: If you already entered banking details or paid a fee through a suspicious alert, contact your bank immediately to freeze your cards and dispute the fraudulent charges.
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