Is saily.com a Scam or is it Legitimate?

Why Some Users Call it a "Scam"

When travelers have a bad experience with an eSIM, they often label the company a scam. The most common complaints regarding Saily center around:

• Tech and Connection Glitches: Some users report that the eSIM failed to connect upon arrival or suffered from extremely slow speeds in specific regions, such as parts of Asia or Australia.
• Customer Support Hurdles: In online forums like Reddit and Trustpilot, frustrated customers mention dealing with automated chat bots or experiencing slow response times when attempting to troubleshoot connection issues or payment errors.
• Strict Refund Policy: Saily's terms state the service is provided "as is". If the eSIM doesn't work due to local network issues or user error, getting a refund can be very difficult.

Why it is Legitimate

• Corporate Backing: Because it is backed by Nord Security, it is built with solid digital infrastructure and security features.
• Positive Track Record: Many frequent travelers and reviewers on platforms like Reviews.io report that the app is highly intuitive, easy to set up, and delivers fast 5G/4G coverage across hundreds of supported countries.

Tips Before You Buy

If you decide to use Saily for an upcoming trip, make sure your phone is carrier-unlocked and eSIM-compatible. Always check recent country-specific reviews to ensure their local partner networks have strong coverage at your specific destination.