The email message below: "ACTION REQUIRED: Problem with your profile," is a phishing scam, and was not sent by AT&T. The spoofed email message contains a fake AT&T HTML form with the name: CBIL_X007EH_PROFILE.html, designed to trick the recipients into entering their AT&T MemberID, Password, email address, phone number, date of birth, Social Security Number, Mother's Maiden Name and credit card information. Once the information is entered on the form and submitted, it will then be sent to the cyber-criminals who are behind the phishing scam.
The Fake and Phishing AT&T Email Message
Subject: ACTION REQUIRED: Problem with your profile
Attachment: CBIL_X007EH_PROFILE.html
myAT&T Account Support
Your U-verse profile at myAT&T
Account Starting in : 1XXXX
Dear U-verse Customer,
Your AT&T account billing profile needs to be attended to.
We're writing to make sure you're aware of a NEW change in security procedure for all U-verse service(s).Your profile and billing information needs to be validated.
Kindly follow the below CONTINUE button in order to comply with our recent security change. By passing back and forth secret information that only you and us know, you can feel even more secure with your online card access experience. We recognize you and you recognize us
ONE TIME ACTION:
To continue, we have sent you an attached HTML Web Page.
See e-mail attachement
Download and save it
Open the attached document
Get started by confirming your informations
Thank you for choosing AT&T. We value your business and look forward to serving you!
Thank you
AT&T
AT&T Support
The Fake AT&T E mail Message
Remember, although the email message appeared as if it came from an AT&T email address, it was not. This email address was spoofed, meaning it was not sent from an AT&T email address, but from some other email account.
If you have already entered the requested information on the fake form and submitted it, please try changing your AT&T password, and contact them and your bank or credit card company
This scam is related to the following: