Phishing Email Scam - "Open24 Customer Alert Service"

The phishing Open24 / Permanent TSB email message below: "Customer Alert Service," is an attempt by cyber-criminals to steal Open24 / Permanent online banking users' credentials, financial and personal information, which includes Open24 Number, Internet Password, Personal Access Number, Mobile Number, Date of birth, Card number, Card expiration date, Card CVV, name and address.

The Open24 / Permanent TSB Phishing Email

Subject: Customer Alert Service
From: Open24 Alert (alertservice231 @open24.ie)
Your Service Information
We are serious about safeguarding your transactions online. As a security measure, we urge you to update your account, as part of our continuing commitment to protect you.
To proceed, please click on Security Update below:
Security Update. We apologize if this causes you any inconvenience. Upon completion, yyour account will be updated automatically to the latest Online Access Agreement
Thank you.
please do not reply to this message. For faster services, please log in to your account as reply to this message will not be read or respond to.
Your personal information is protected by advanced technology. For more detailed security information, view our Online Privacy Notice.

The link in the fake Open24 / Permanent TSB goes to a fake webpage created by cyber-criminals on a compromised website, to trick their potential victims into entering their personal and banking information on it. If the potential victims enter their information on the fake website, it will be sent to the cyber-criminals behind the phishing email message, who will use it to hijack the victims’ accounts. They (cyber-criminals) may steal the victims’ money and use their accounts fraudulently.

Never click on a link in an email message to sign into your online banking account or update your banking account’s information. Open24 / Permanent TSB customers should always go to https://www.open24.ie/ to sign into accounts or update their account information.