Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Fedex Delivery Scam Text Message - How to Protect Yourself
Fedex Delivery Scam Text Message - How to Protect Yourself

If you received an unexpected text message about a FedEx delivery, do not click the link. This is a widespread "smishing" (SMS phishing) scam designed to steal your credit card details, harvest personal information, or install malware on your phone.

A Fedex Delivery Text Scam

FedEx Text Message Scam

Free FedEx alert: Signature req'd by someone at your address for package delivery 10/19 by 8:00P. fedex.com/t/384196901630/
en_US. Reply STOP to stop
msgs.

FedEx explicitly states that they never request unsolicited payments or personal information via text for packages in transit.

How the Scam Works

  1. The Bait: You get a text claiming a package is delayed, has an incorrect address, or requires "duty fees" or a signature before it can be delivered.
  2. The Urgency: The message pushes you to act quickly to "reschedule" or "verify" your details.
  3. The Trap: Clicking the link takes you to a highly convincing, fake FedEx page. In some variations, it redirects to a fake "survey" promising a free prize if you pay a small shipping fee. Once you input your credit card, the scammers steal your funds.

Spotting the Red Flags

  • Sneaky URLs: Scammers use look-alike links like fedexvq.com. If the web address isn't exactly fedex.com, it is fake.
  • Unusual Senders: Messages arriving from a standard 10-digit phone number or a random email address are fake. Real FedEx text alerts come from official 5-digit shortcodes.
  • Demands for Money: FedEx will not text you out of the blue demanding credit card details, gift cards, or cryptocurrency to release a normal package.

What to Do Next

  • Verify Independently: If you think you might actually have a package coming, leave the text message entirely. Open your web browser, go directly to the official FedEx Tracking Portal, and type in your tracking number manually.
  • Report the Scam:
    • To your carrier: Forward the text message to 7726 (SPAM) to help mobile networks block the scammer.
    • To FedEx: Take a screenshot of the message and email it to abuse@fedex.com.
    • To authorities: File a report on the FTC Fraud Reporting Page.
  • Delete and Block: Once reported, block the number and delete the text.
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