Online Threat Alerts (OTA) - Alerting you to scams and frauds.
The website www.kitchenen.com is a fraudulent online store. Online users are advised to stay away from the fraudulent online store because those who have shopped from it, run the risk of their personal, credit card and other payment processing information getting stolen by cybercriminals and used fraudulently. Therefore, we do not recommend purchasing or visiting kitchenen.com.
The fraudulent websites tricks online users into shopping on it by displaying fake Google Trusted Store and Better Business Bureau trusted seals.
Online users who have already used their credit cards on the website are asked to contact their banks for help. They should let their banks know that they have unknowingly used their credit cards on a fraudulent website.
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Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
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It now seems they are running their site via http://aivips.com/. The 1st red flag is their unbelievable price reductions!Second, is the lack of a Https on the ordering page.Third, although one can't find any formal complaints of aivips, their contact e-mail address still uses kitchenen.com; in which complaints of fraud abound.
I bought something off off here and never got my stuff. They made away with over $120 from me. Bunch of thieves.
I made a purchase of pots and did not receive. but about 10 days after the purchase I did not receive the tracking code I tried to contact and I could not, I called the bank and asked to cancel my card because I made a purchase on a dubious site. I never got any information.
I pay for the pots and pans and it hasn't arrive home
I ordered some kitchenware in November 2017 but I still didn’t get my product. Please can I get my product.
I was also ripped off by them. Have notified my bank and also will share all over facebook. Who do we report them to and how do we get our money back?
We have reported them. And, your bank should cancel the fraudulent transactions and refund your money.
I was also duped by this site.I will be reporting them and trying to get my money back.I am saddened by this.
I bought from this site too. Actually it is a fake site which just take money from your bankcard. I found people from other countries with the same situation with kitchenen.com and the same site as kitchenenmart.com. Domain in USA, registered in UK and bank from China.In case that you already done it, call your bank ASAP and cancelled the transaction or in case that bank sent the money, you can use function that has every bank to return all lost money in case of FRAUD. All proof(transactions, bank, calls or texts from this site use them against it).
Hello,I bought products from this site. My money did not go to the product I bought. It's been 1 month now. And I read this article. I have lost my hope. Where and how can I complain?
Contact your bank and have them cancel the transactions and refund your money.
They are scammers alright. Cannot believe their website is still up.
they are still up even after all the notice over the internet.
Definitely a fraudulent website. It happened to me as well. I made one payment and automatically 2 debits were charged to me. I found that very suspicious and contacted my bank and got my card blocked, but my money has not been credited back to me
aconteceu comigo tambem foram debitados automaticamente 3 e o valor total passou de 1.000,00 reais e nao conseguI resarsI o valor e o cartão foI bloqueado, tambem não consigo contato com o vendedor-->happened to me; were also automatically debited 3 timed and the total value went from 1,000.00 reais and I could not save the value and the card was blocked, I also can not contact the seller
I got zapped too for 155 on 22 nov but my bank said since I put in the security code on the card I cant get the money back. Its like I authorized it is what they said.
Tell them the website is a fake being operated by cybercriminals who will never send the items you have ordered and will continue to randomly charge your card.
I was also a victim of this site. You can not contact them in any way. And they do not return the sent emails. I take action with the administrator of my card, who has already denied the purchase Now I'm trying to reverse an unknown purchase that was posted to my invoice. DO NOT BUY FROM THIS SITE. AUTHORITIES SHOULD TAKE SERIOUS ACTION.
I got charged for 2 purchases on the 26th November. Was only trying to pay for one. Tried to ring and contact them and nothing. I got scammed.... Trying to sort it out now with the bank.
I have also been taken for a ride. I was lucky as only the original $148.00 purchase price was taked from my card before I contacted the bank and cancelled the card.I have had 2 emails sent to them returned by Mail Administrator and the phone number that was on their website is disconnected.Yesterday their website was not available all day but today it is up and running again but the tracking on the order I placed 29/11/17 show system maintenance so I am resigned to the fact I have lost the $148.00 plus I wont receive what I paid for.I should have known better a lesson learned Alan.
OhhhMe too, I was waiting for the response but that criminals changed the contact and cancelled my account too.I should have known better a lesson learned too.
seems like I got done too..looked at all the accredited signs. google the store and found nothing fraud about it so went with my purchase..only to see the email that returned after purchase was signed "fairytale Store" yeah not good and will not be shopping on line again..Including ebay.. contacting the bank to fix up and have reported to the Australian government scam department.. Lets hope Facebook will clean it up and stop fraud in its "store"but I for one wont be buying unless I know the person and its Australian.. burnt once is enough.
I think I have fallen for this scam. I have paid for items on the 3rd of December, 2017. My card has been debited and I have not heard from the store or gotten a tracking number for the items l paid for. I will contact my bank to lay a formal complaint.
This company is a complete scam. DO NOT buy from them or give them any details.
I ordered pots, there is no merchandise no money.
Same here, but use a debit card 17I euros. Went to the bank following morning to report to the anti-fraud dept. Might take 2 months. I DONT CARE AS LONG AS getting MY MONEY BACK.
I also ordered from them. Didn't have a good feeling so I checked my credit card and yes, it was written off twice. IMMEDIATELY!I Looked online for the review of this website and they alerted that it was a fraud.I contacted my bank and they blocked my credit card and gave me the first amount back immediately, the second one had to go through the anti-fraud department, this was because I contacted the bank a week after the transaction. If had done it sooner they probably would have reimbursed me the whole amount.
I bought from them and after I was doing the payment I read the article about them. Then I know that they are such a fake online store. I wish Instagram, facebook and google all of them stop there store to minimize the victims.
I also became the victim of these frauds. Blocked my credit card. Now I'm waiting for my bank's decision.
I was caught too. I have cancelled my card, but doubt whether I will be compensated by the bank.
Has anyone who made a purchase on this site been able to get what they bought, or did they get the money back?
I will dispute the transaction on my credit card 😤
I got caught and I try to send an email to cancel but never answer, now I understand why!
I was also caught; were you able to reverse the amount you paid disputing the purchase with the card operator/bank or got contact and received the product?
I contacted the bank's fraud investigation department and they refunded the money to my bank account. I think it helped that I acted fast. I contacted the bank the day after I made the purchase and the bank immediately froze my account and blocked my card before the seller could claim it. He claimed the money twice though but since my bank was frozen, the amount was in 'floating stage' as the bank explained. Thus, the bank refunded both the amounts and my card is totally blocked now.Contact your bank asap. Every moment counts!
The website is a fake.Did not find it when made a simple search for kitchenen. That should trigger you to investigate further. Prices also too good to be true.
I bought there, I did not read this.
I'm glad I looked up before buying, although it seemed too good to be true. Thank you very much!