"Your Netflix Membership has been Cancelled" Phishing Scams

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Netflix users who have received email messages like the one below, which claim their Netflix membership has been blocked, are asked to delete and not follow the instructions in them. This is because the email messages, which claim there is a problem with their membership, are phishing scams sent by cybercriminal to steal their Netflix account credentials (usernames and passwords). Once the cybercriminals have stolen their victims’ account credentials, they will gain access to their accounts, hijack and use them fraudulently.

Your Netflix Membership has been Cancelled Phishing Scams
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A Sample of the "Your Netflix Membership has been Cancelled" Phishing Scam

From: NETFLIX [mailto:noreply@netflix.serv.com]

Sent: Sunday, November 26, 2017 3:41 PM

Subject: Your Netflix Membership has been cancelled

We recently failed to validate your payment information we hold on record for your account,

therefore we need to ask you to complete a brief validation process in order to verify your billing and payment details.

Click here to verify your account

Failure to complete the validation process will result in a suspension of your netflix membership.

We take every step needed to automatically validate our users, unfortunately in this case we were unable to verify your details.

This process will only take a couple of minutes

and will allow us to maintain our high standard of account security.

Netflix Support Team

Netflix users should never click on a link to sign into their online accounts. They should always go directly to https://www.netflix.com/ and sign into their accounts from there. Once they have signed in, they will be notified of changes, verifications or updates that need to be done to their accounts.

Netflix users who have already been tricked by the phishing email messages should change their passwords and contact Netflix immediately for help.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 2)

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  • April 10, 2018 at 10:43 PM by info

    Here is another scam:

    "From: jalloulinaaim@mail-zg367.getresponse.com <jalloulinaaim@mail-zg367.getresponse.com> on behalf of NetfIix <renew@netf-manager.com>

    Sent: Tuesday, April 10, 2018 4:51:02 PM

    Subject: Your cancellation confirmation

    Netflix

    Your cancellation confirmation

    Hi,

    We tried to renew your membership as the end of every billing cycle but the payment failed, so we had to cancel your membership.

    Obviously we'd love to have you back. If you want renew your membership, simply click here to enjoy all the best TV shows & movies without interruption.

    RESTART MEMBERSHIP

    We're here to help if you need it. Visit the Help Center for more info or contact us.

    © The Netfilx Team"

  • December 1, 2017 at 12:04 PM by info

    Here is the same scam in Spanish:

    "De: NETFLIX <noreply@netflix.serv.com> Enviado

    :lunes, 27 de noviembre de 2017 20:09

    Asunto: Su membresía a Netflix ha sido cancelada

    Recientemente no hemos podido validar su información de pago que tenemos registrada para su cuenta,

    por lo tanto, debemos solicitarle que complete un breve proceso de validación para verificar sus detalles de facturación y pago.

    Haga clic aquí para verificar su cuenta.

    Si no completa el proceso de validación, se suspenderá su membresía en Netflix.

    Tomamos todas las medidas necesarias para validar automáticamente a nuestros usuarios. Desafortunadamente, en este caso no pudimos verificar sus datos.

    Este proceso solo tomará unos minutos

    y nos permitirá mantener nuestro alto nivel de seguridad de la cuenta.

    Equipo de soporte de Netflix Netflix"

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"Your Netflix Membership has been Cancelled" Phishing Scams