The "Microsoft 2018 Support Service Termination Process" Phishing Scam

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Updated: Oct. 4, 2018 2018-10-04T04:23:52
Posted: Oct. 4, 2018 2018-10-04T04:21:34
Online Threat Alerts (OTA)

There is no "Microsoft 2018 Support Service Termination Process" like the one below. Therefore, Microsoft users who have received the email message below, which claims that their emails will be blocked and they will not be able to read and send emails, and they will no longer have access to their emails, are asked to delete it. This is because it is a phishing scam being sent by cybercriminals to steal Microsoft Hotmail, Live or Outlook usernames and passwords. The fake email message tricks the recipients into visiting a phishing website where they will be asked to sign into their accounts, but any attempt to sign-in to the phishing website will result in their account credentials being sent to the cybercriminals behind the phishing email message.

The "Microsoft 2018 Support Service Termination Process" Phishing Email

From: © Microsoft 2018 SUPPORT SERVICE <agape72@hotmail.com>

Sent: Sunday, September 30, 2018 6:55:53 AM

To: secureservice@inc-msn.com

Subject: ID: 4338 -De-activation ALERT!™

Dear Valued Customer,

This mail is to inform you of your pending termination regarding update failure for your account.

Click the secured link below to sign in for us to know you.

Cancel Termination Process

Note: MSN will always keep you posted of security updates.

Thanks and Regards,

MSN (C) 2018 Secured Service. - This email was sent to you from Team

The link in the email message goes to a fake Microsoft Hotmail website, which will attempt to trick the potential victims into entering their usernames and passwords on it. If the potential victims enter their Microsoft Outlook, Hotmail, Live usernames, and passwords on the fake website, the information will be sent to the cyber-criminals behind the email scam, who will use the information to hijack the victims' accounts.

If you receive email messages like these, please go directly to your email account instead of clicking on the links in the email messages. If there is anything wrong with your account or something needs to be done to it, it will be shown to you after you have signed into your account. If you were tricked by one of these malicious phishing scams, please change your Hotmail, Live or Outlook immediately. If you are unable to, click here to report it to Microsoft.