Wells Bank customers who have received SMS text or email messages like the one below, which claim access to their accounts have been locked, are asked not to follow the instructions in them. This is because the email messages are phishing scams being sent by cybercriminals to steal Wells Bank customers' account credentials, personal and financial information. Once the cybercriminals have received the stolen credentials, personal and financial information, they will gain access to their victims' accounts, hijack and use them fraudulently.