Is Acrevery a Scam - See the Review of the Online Store

Acrevery, also called Matcha99, located at acrevery.com is an untrustworthy online store claiming to sell bags, shoes, clothes and other clothing items. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution and open a dispute with them to have their transactions canceled and money refunded.

Is Acrevery a Scam - See the Review of the Online Store

Acrevery at acrevery.com

Acrevery at acrevery.com

Email: service@acrevery.com

Our Office in HongKong is:

Unit D, 16/F, One Capital place, 18 Luard Road, Wan Chai, Hong Kong

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Comments (Total: 34)

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  • July 28, 2020 at 10:07 AM by an anonymous user from: New Delhi, National Capital Territory of Delhi, India

    I have faced the same issue with these crooks, I had placed an order with them afterseeing an ad on facebook, more than a month passed and I finally contacted them. They replied stating issues due to covid oandemic, I asked them tI refund the money aand no answer. I contacted them again and they replied saying the order was delivered. I sent another email asking who signed and total silence. They are a chinese company based in hong kong shieing an address in the UK. bunch of deceitful theives. Please dont order from them. If uou have any questions ill be willing tk orovide details

  • July 9, 2020 at 10:29 AM by an anonymous user from: Houston, Texas, United States

    I order 2 purses on April 21st for Mother's Day gifts. It is now July 9th and I still have not received them. I have e-mailed many times! They finally responded on June 16th asking me to wait a few more days. I did this but still don't have my refund or the purses!

  • July 1, 2020 at 1:05 AM by an anonymous user from: Oklahoma City, Oklahoma, United States

    Hello, I am Dr. Barbara P... I place an order with Acrevery on May 3, I haven't received the order, The tracking no is SFC2WW8081005071055, please view this tracking no, #30806 and email is preach2308@yahoo,com, I have provided the order # and the email address so you can see the horrible issue I have endured, Please email me your findings, I am wanting my money back or the item, by the way, each location I have contacted and they ask who is the "Shipping Partner" no one seems to know, please help, Dr, Barbara PmšŸ˜­šŸ˜ I want my item, please,

  • June 27, 2020 at 8:42 PM by an anonymous user from: Oxford, New York, United States

    Bought April 2nd thinking it was an us based place. No item. One response saying sorry it was sent, nothing they can do.checked tracking which said in transit, but when opened it further, it said time had expired and as of May 8 it was still in China. Every day I get new emails to buy even more...fool me once shame on you, fool me twice shame on me. PayPal is trying to help as I contacted them in the right timeframe. We will see. DO NOT BUY FROM ACREVERY

  • June 25, 2020 at 12:56 PM by an anonymous user from: Omaha, Nebraska, United States

    I ordered on April 25, 2020, and still have not received it. Paid thru PayPal and can't get a customer rep to talk to in person. Get run around on the PayPal website. Since I do not have a PayPal account I can't put in a complaint. Funny how PayPal took my money w/out a PayPal account but can't help me resolve my issue without a PayPal account. Will never again place an order for an ad off of Facebook or Pinterest. Yes, I believe this is a scam. The warehouse in Hong Kong got my order from a London company that is a vendor on eBay who uses PayPal to collect money from customers. Too many middle people and no one wants to help. Marie/Nebraska

  • June 22, 2020 at 7:44 PM by an anonymous user from: Batavia, Iowa, United States

    They are a bunch of crooks! Itā€™s too bad they have to rip off hard-working, honest people!

    I ordered from them in mid-April, have not received anything and have also sent them 2 emails with no replies. I wish I would have known that before I ordered from them. I will be more cautious next time before ordering online.

  • June 16, 2020 at 8:47 PM by an anonymous user from: Piqua, Ohio, United States

    Acrevy ripped me off. I ordered 2 purses from them. I have the confirmation emails and several I requested my money back. 52.00. They wont reply. I seen the add on facebook. I cant dispute it or I have to change EVERYTHING. I hope someone else benefits this.

  • June 10, 2020 at 6:43 AM by an anonymous user from: Craigmore, South Australia, Australia

    Online users are advised to stay away from this untrustworthy website because those who shop from it run the risk of receiving counterfeit goods or nothing at all.

    Acrevery is a scam CHINESE business. Should you go ahead a purchase, make sure you ALWAYS use PAYPAL.

  • June 7, 2020 at 12:40 PM by an anonymous user from: Pretoria, Gauteng, South Africa

    I ordered a laptop bag in February 26, 2020 and I'm still waiting. It's a bad experience. I think its a scam.

  • May 30, 2020 at 12:31 PM by an anonymous user from: Williamsburg, Virginia, United States

    I ordered a purse April 11th and was charged for it the same day. It has never arrived and Acrevery never responded to my six emails requesting information. They also would not respond to my request for a refund nor refunded me for the non-delivered product.

  • May 29, 2020 at 10:41 PM by an anonymous user from: Marietta, Georgia, United States

    I ordered a purse - took over a month to receive. I carried it 2 weeks and the lining pulled away from the purse. I sent an email with pictures. No reply. Started posting on the Acrevery website about my experience and finally got a response. Offered a 20% refund so I could get my purse fixed. That equaled about $5.00. I told them no, I wanted a full refund or a replacement. The lining has frayed too much to be re-attached without causing additional problems. The strap is now fraying. I have not received another reply to my request. It is too bad. I like the purse but it should not have fallen apart after 2 weeks. I think they should send a replacement. The problem with disputing with my credit card is it is over my card's time limit for disputes. Too bad they won't correct this problem - I would have given positive comments. Now my comment is buyer beware and DO NOT ORDER from this company.

  • May 29, 2020 at 5:13 PM by an anonymous user from: Taylors, South Carolina, United States

    Acrevery is a scam, take ya money then don't ship

  • May 24, 2020 at 1:17 PM by an anonymous user from: Vinton, Virginia, United States

    I ordered a bag on March 17, and here it is May 24, no bag. I contacted them and they said it was in the United States and it was held up due to Covid-19 in the USA. Their own tracking shows it is still in China. I'll dispute the charge on my credit card. They have stopped responding. Do not give them your money!

  • May 20, 2020 at 4:22 AM by an anonymous user from: Central, Central and Western District, Hong Kong

    I placed my order in Feb 2020, I tried to follow up with them, they blamed that because of the COVID-19. However, after almost 3 months of waiting, I still can't receive my ordered item. Have sent many emails to them and ask for the status of my product purchased with them. Unfortunately, they NEVER send any response to me. Of course, no refund can be expected from them. This is definitely a scammer and do not place any order with this company.

  • May 19, 2020 at 11:00 AM by an anonymous user from: Pataskala, Ohio, United States

    I have ordered two purses from this company, one on February 2, 2020 and one on March 8, 2020. Today is May 18 and I have not received either. It is impossible to get ahold of them. I did receive a message early on saying that due to Corona Virus, they were on backorder. Now they are indicating that No Results Found when I check on either of them. Please Beware!

  • May 16, 2020 at 5:33 PM by an anonymous user from: Ballymoney, Northern Ireland, United Kingdom

    I placed an order with Acrevery for a wallet priced at $29.99 and paid through PayPal. Six weeks later totally the wrong wallet was delivered to me. I e-mailed Acrevery and was offered a 20% discount if I accepted the wallet I had received. As this wallet did not in any way resemble the wallet ordered and was of extremely poor quality, I replied to Acrevery and stated that as I had no interest in keeping this wallet, and if the wallet I had originally ordered was no longer available could they please issue me a 100% refund on the total purchase price paid. After this e-mail and 3 others, I have since received no response. I have also discovered that the wallet on which they offered 20% discount was already listed on their website 30% cheaper than my original order. This company is, in my opinion, a total scam and unfortunately, I have been conned. Please don't fall into the same trap and have no dealings with this company. Brian. N. Ireland.

  • May 8, 2020 at 5:58 PM by an anonymous user from: Lake Havasu City, Arizona, United States

    I placed an order on Feb 2nd and as of May 8th I have not received my purse. They charged my credit card on March 3rd.

  • May 6, 2020 at 3:19 AM by an anonymous user from: Pyrmont, New South Wales, Australia

    Yes. I would not have shopped had I known it was in China.

    SIX WEEKS and my handbags have not arrived. Tracking ceased a month ago.

    FOUR EMAILS I sent have been ignored

  • May 4, 2020 at 6:45 PM by an anonymous user from: Laurelton, New Jersey, United States

    I wish I had seen this site before I ordered it. I thought 20 days was a long time. I also didn't know it was with China. Thanks for the information.

  • May 1, 2020 at 3:31 AM by an anonymous user from: Tseung Kwan O, Sai Kung District, Hong Kong

    I donā€™t know the products are from China, I ordered a bag and it still NOT YET ARRIVED after 4 months... and they use CHINA POST to deliver the products and it stuck in one of the China Cities. The customer services and delivery services SUCK. really regret ordering on that website

  • April 30, 2020 at 9:43 PM by an anonymous user from: Fortitude Valley, Queensland, Australia

    Fake goods. Not Bull Captain! Do not use

  • April 28, 2020 at 2:15 PM by an anonymous user from: Charlotte, North Carolina, United States

    I ordered a wallet last and it arrived in about 4 weeks. It was fine. I ordered another one on 2/16/20 and it didnā€™t ship until April. I lost track of things as Iā€™m stuck across country from home during this pandemic. Canā€™t recommend them. Very hit or miss.

  • April 23, 2020 at 6:45 AM by an anonymous user from: Richardson, Texas, United States

    Ordered a wallet and two months later still has not arrived. Should have known better ordering from China, but in my defense it wasn't obvious that company was in China when I placed order. The real culprit is Facebook for allowing these company's to advertise on their platform.

  • April 21, 2020 at 12:36 PM by an anonymous user from: Clarksville, Tennessee, United States

    Ordered a cross-body handbag from this company at the end of February 2020. Funds were PROMPTLY charged to my account under the name of PearlGoTech, and I was told my "order no. X*X was being proceeded". Two months later I am still waiting for the handbag ... obviously nothing has "proceeded". I doubt I'll ever see it - a shame because I really did like it! Buy from this company AT YOUR OWN RISK - they'll get your money and you'll go old getting the product or even a response from them.

  • April 18, 2020 at 9:04 PM by an anonymous user from: Laveen, Arizona, United States

    I purchased a purse and wallet on March 5, 2020 and still have not received my merchandise and no update as well. When I try and track my order it shows its leaving China and is on its way to the U.S.A. For two weeks now! But only the Purse not the wallet! I have tried emailing the them and still have not received any information about an update. Very agitated!

  • April 6, 2020 at 11:04 PM by an anonymous user from: Eugene, Oregon, United States

    I order a purse about 2 months ago and as of yet, I have not received anything. I believe this is a scam; they took the money out of my account; what do I need to do to get my money back or credit my account, Gloria

  • April 5, 2020 at 10:19 AM by an anonymous user from: Raleigh, North Carolina, United States

    Still waiting for order about 4 weeks as go, no delivery. Yhieves once again show their ugly head

  • April 4, 2020 at 9:29 AM by an anonymous user from: United States

    I ordered a purse style that had a small size and a large size. I requested the large size since I have health issues that require me to always carry certain items at all times. My purse came and it was the small version. I have sent 4 emails so far to Acrevery to request to send me the large version and a return label so I can send the small one back. NO ONE HAS ANSWERED MY EMAILS. That is so typical of a Chinese company. If I knew these purses came from China, I wouldn't have ordered it. Everything I have ever ordered that is made in China was wrong or defective. DO NOT BUY FROM THIS COMPANY!

  • March 23, 2020 at 4:14 PM by an anonymous user from: Sydney, New South Wales, Australia

    Like a previous purchaser writes, I too paid for an item, and after a few weeks, contacted Acrevery to ask where my purchase was. They wrote back, saying they'd look into the matter for me, so I responded promptly afterward, requesting a refund, which I received only a couple of days later. I consider myself lucky in this instance. Pity .. I really loved the bag!

  • March 6, 2020 at 6:35 AM by an anonymous user from: Sevenoaks, England, United Kingdom

    I ordered a wallet from their site & after two weeks it doesn't appear to have been despatched. My requests for an update have brought e-mails in very poor English & which are full of excuses. Watch them.

  • February 29, 2020 at 5:47 PM by an anonymous user from: Santa Clara, California, United States

    I ordered a wallet and waited 10 days for it to get shipped - when I checked my order number they said it was waiting shipping. Sent an email asking a question about shipping and the response was there was a mix up and they would send it out soon.

    I instead requested a refund and to my surprise - they responded by email saying it would take 5 days and 5 days later the refund was in my bank.

  • February 21, 2020 at 2:07 PM by an anonymous user from: Seattle, Washington, United States

    Some one has received my order from this company... I will never oder from them again... even with a tracking number no one knows where this package went.

  • January 30, 2020 at 1:38 AM by an anonymous user from: London, England, United Kingdom

    Itā€™s very interesting as the site discloses no homer origin address and contains spelling errors which makes me wonder if this company might be a money launderer in disguise?

    One of the ā€œaccreditedā€ reviews refers to the purchase being ā€œlostā€

    I caution users to take great care

  • January 29, 2020 at 7:58 PM by an anonymous user from: Tulsa, Oklahoma, United States

    I'm stupid. I got scammed just before Christmas

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Is Acrevery a Scam - See the Review of the Online Store