Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Alycandy located at alycandy.com is an untrustworthy online store claiming to sell t-shirts and masks. Online shoppers run the risk of receiving counterfeit goods or nothing at all from the same store. Unsatisfied online users who have shopped on the untrustworthy website are asked to contact their bank or financial institution to have their transactions canceled and money refunded.
alycandy.comsupport@alycandy.comAlycandyalycandy.com
alycandy.com
support@alycandy.com
Alycandy
12
Would not recommend shopping here. The shirt I received was long and made of a non-stretchy material which was very tight around the bum and bunched up at the waist. The print quality was terrible with splotchy black lines. I sent them pictures and they acknowledged a printing error but refused to accept a return for a refund. After a protracted exchange, they finally offered a partial refund and claimed to have submitted it, but it never arrived.
Hi, We are Alycady.Could you please tell us your order number so that we can resolve the problems for you?We are looking forward to hearing from you. Thank you for your support!
I have put four orders in to Alycandy and have been thrilled with everything. Whenever I had a question or problem, I Emailed them and they got back to me immediately. One time the shipper lost my order but when I contacted them, they sent a duplicate order out immediately. My family and friends got together and put in sizable orders and everyone was happy with the designs and quality of their products.
Hi, We are Alycandy.We are very glad to hear that you love the products.It is our goal that you are always happy with what you bought from us.And we would be very honored if you could introduce our products with your friends.Your feedback will help us continue trying to launch better products and services.We hope you and your family have good health. Best regards.
I as well have been contacting them about an order I placed on April 28. I never received a confirmation number with a tracking number. I contacted them and they said my order would be shipped in 2-3 days. Of course, it has not. I, too, will be contacting PayPal for a refund. It's a shame, I really liked their designs.
Hi, We are Alycandy. We hope you don't mind this and continue to support us on another occasion.Thank you for your time!
They have been very responsive to emails but the tracking number is useless.
Hi, We are Alycandy.Because of the impact of the disease, we are so sorry if you have to wait longer than expected and we hope that you could sympathize with us. We would like to make clear that sometimes the tracking information updates more slowly than normal because the carrier has not shown it on the system. In reality, your shipment is moving through the other facilitie.We hope for your understanding.
They took my money and never delivered a product. I complained and they just got rude and refused to refund. I have a PayPal complaint. They also misrepresented their company. They are in Asia and try to pretend they are in US.
Hi, We are Alycady.We stated clearly on the website that our printing products are made in Vietnam and we registered the company's operations in Singapore for the convenience and speedy for administrative procedures.Could you please tell us your order number so that we can resolve the problems for you?We are looking forward to hearing from you. Thank you for your support!
My package has been in transit to DH Commerce since April 25th and I have heard nothing else I have sent several emails to their site I have not gotten a response and I feel that I just got beat out of my money. I have ordered from other sites after I ordered from this one and received my merchandise it appears they were more credible although they were new. I am very disappointed and I will be contacting PayPal in a couple of days to request that they refund my account and they deal with this.