Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Scammers have created fake ROC SUP Co online stores like the one below, claiming to sell inflatable paddleboards. The fake stores lure potential victims to them by claiming to sell paddleboards at ridiculously low prices. Remember, once something seems too good to be true, it usually is. Therefore, online shoppers are asked to research online stores before purchasing anything from them.
vip.paddleboardsroc.comTel: +1 509-593-8376Email: email@customerservicebest.com
vip.paddleboardsroc.com
Tel: +1 509-593-8376
Email: email@customerservicebest.com
The legit ROC SUP Co located at rocpaddleboards.com posted the following message on their Facebook page warning their customers of the fake online stores:
Recently we have been getting reports of fraudulent advertisements being run on social media for our products. They are NOT legitimate or associated with us in any way! We are disappointed to see that this is happening and we are working diligently to get them taken down. You can find our authentic boards on our website at rocpaddleboards.com or on Amazon but any other outlet is not authorized.
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I have seen this ad a number of times over the last year and each time I sent an email to the company only for me to receive delivery failure. I reported the site to FB but kept getting the ads and reporting every time. there are now new ads for coolsurf.com which has yet to response to my emails and again seems to good to be true, this seems advertised as an UK company but their address is in Denmark.
This happened to me a few months back and we received AirPods too instead of paddleboards. My bank was quick to respond, cancelled my card, and refunded my money. We never opened them and left them as I wasn’t sure how to return even if I could. Now 3 months later I received an email from the company that sent them saying they will take legal action against me if I don’t pay for what they sent. Not sure what to do. Calling my bank Monday.
Citibank 90 day dispute did not refund money. Chinese scam artists stated I received my ordered item (air pods), when I had ordered 2 paddle boards. I tried to return counterfeit air pods, but Chinese scammers will not reply and email/websites no longer exists. I know air pods are counterfeit when I compare box with my real air pods box, also serial number doesn’t register from Apple. I was advised not to use, and I haven’t opened the air pods box. They could possibly track/hack your phone if connected. Dumb on me for buying 2 SUPs for the less than the price of one, and I followed advice to buy from a coworker. I’m actually surprised Citibank didn’t refund the money. Might be time to cancel the CC.
hI all, I fell for it too, received a pair of knock off Ray Bans instead of the SUP, site was eu.newfunboards.comadvertised on facebook. I wrote to them and they replied very politely advising that my item (the fake Ray Bans) were effectively delivered, hopefully I will find a way to get the money back, it sounds like a tough call...be careful out there
I also got a pair of airbuds instead of the 2 SUP boards I paid for!
We fell for it. Ordered 2 Roc Paddleboards and received one pair of knock off Ray Ban sunglasses. Disputing with bank. Maddening... Should have checked this. Thanks.
I ordered TWO of their paddleboards on sale for $69.99, and got ONE package knock off Air Pods. I was dooped. I should have known better :(
Me too! Total BS
I order the 10' ROC Explorer SUP and instead received knock-off RayBans. I'm disputing the charge with my bank. Thankfully my bank is a credit union so they most likely will correct the charge. I'd add a picture if there was an option.
I received an ad on my Facebook page for Roc Sup Co. selling paddle board kits for $59! I was totally ready to purchase, but then thought it was too good to be true. My research lead me to this site. Thank you for stopping me from making a big mistake!
Looks like I fell for it, too! There were actually 5 different companies advertising on facebook at the time with similar prices, so I finally decided to order. Today I received a random pair of brand new Apple Airpods in the mail from China and I'm thinking this is what they sent me. Does anyone know if we have any recourse on this?
