Scam Message

Customerservice Scam Message

I got 2 separate emails from with the subject "Activity Alert: You Have a Time-Sensitive Message about Your Claim." In the body of the email, both say "We're letting you know that you have an urgent message about your claim in your Online Banking mailbox. Please go to the Message Center in Online Banking to read your message." And, each has a separate claim number. I assumed it had to do with the EDD. Both fell in the spam folder. But, examining the link in both of them (without clicking) it goes to, which is a legit Bank of America domain name.

This looks strange, so I when to by web browser and log directly into my main non-EDD BofA account, and there was nothing in the message center. Then I logged into my EDD BofA account, and there is no "message center" in that account. I called the BofA EDD card's customer service number and there's no message.

This is strange. If anyone received the same message and has any information, please share by leaving a comment below.

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  • May 16, 2023 at 7:02 PM by an anonymous user from: Atlanta, Georgia, United States

    They're getting even smarter now. I just got several over the last few days. The first ones were that application for an account was being processed, then approved, then something else along those lines (I think it was online payment or something). Today I got something about paperless settings.

    This one's very, very good. But again, always check addresses, especially the word after @ to see if it is legitimate.

  • July 5, 2021 at 10:51 AM by an anonymous user from: Charleston, South Carolina, United States

    From the Banks of America website: Please forward any email that you suspect may be fraudulent to

  • September 1, 2020 at 4:30 PM by an anonymous user from: Porter Ranch, California, United States

    received an email from same address - message stating Your email or mobile number has been deleted from Zelle(R)

  • August 4, 2020 at 12:43 PM by an anonymous user from: Covington, Georgia, United States

    The same Exact thing has happened to me... I have no clue what to think of it.

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