Online Threat Alerts (OTA) - Alerting you to scams and frauds.
For immediate assistance with suspected fraud, the fastest option is to call the phone number printed on the back of your Citi card or log into the official Citi Mobile App to lock your card.
If you do not have your card with you, use the official Citi Fraud Department contact numbers below:
If your personal information or identity has been stolen, Citi provides dedicated specialists to help rebuild your credit at:
Spotting Scams: Scammers frequently spoof incoming numbers to resemble bank alerts. If you receive an unexpected call or text message asking for personal information, hang up immediately.
What Citi Will Never Ask For: Citi representatives will never call, text, or email you to request your passwords, full Social Security Number (SSN), Debit PIN, or One-Time Passcodes (OTP).
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Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
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