Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Bitdefender Scam Emails and Calls - How to Protect Yourself
Bitdefender Scam Emails and Calls - How to Protect Yourself

Bitdefender-related scams involve fraudsters impersonating the company via fake emails, pop-ups, or phone calls, often claiming your device is infected or demanding payment for fake support, or using fake recruitment. These scams often create a sense of urgency to trick users into revealing sensitive information or installing malware.

Protection Tips

  • No Unsolicited Calls: Bitdefender will never call or email you to claim your computer has a security problem.
  • Fake Alerts: Ignore pop-ups that require calling a number, as these are common tech support scams.
  • Check Information: Verify any suspicious message, link, or email using Bitdefender Scamio, an AI-powered scam detector.
  • Immediate Action: If you have provided account details, contact your bank immediately.

Protect Yourself

  • Use Scamio: Use the Scamio Pro AI tool to analyze suspicious links or messages.
  • Enable Security Features: Use Bitdefender’s Scam Alert for mobile to identify dangerous links.
  • Avoid Remote Access: Do not grant remote access unless you are sure you are speaking to a legitimate support agent.
  • Report Fraud: Report phishing or scam attempts to the appropriate authorities, such as the FTC in the US or the Canadian Anti-Fraud Centre.
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