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Navy Federal Credit Union Account Warning and Alert Phishing Email Messages

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Sep 29, 2016 2016-09-29T15:38:18-05:00
Sep 29, 2016 2016-09-29T15:49:10-05:00

Navy Federal Credit Union Account Warning and Alert Phishing Email Messages

Navy Federal Credit Union members are asked to be on the lookout for phishing email messages like the one below that are being sent by cyber criminals, to steal their online banking account credentials, personal and financial information. The fake email messages, which claim that the recipients’ Navy Federal Credit Union accounts need to be updated to help protect their accounts and reduce fraud, or the recipients' need to verify their NFCU account' credentials, should be deleted by recipients and the instructions in them should not be followed.

Navy Federal Credit Union members are asked never to click on a link to sign into their online accounts, they should instead, go directly to www.navyfederal.org and sign in from there. If there is something wrong or there is something that they need to do with their accounts, they will be notified or alerted right after signing in. Doing this will prevent them from clicking on links in fake email messages that go to phishing websites, which will prevent cybercriminals from stealing their information and gaining access to their accounts.

Note: The Navy Federal Credit Union will never send their customers an email message requesting banking credentials, personal and financial information. And, they will never send an email message with an attached form requesting the same sensitive information.

A Sample of the Navy Federal Credit Union Phishing Email Message

From: Navy Federal Credit Union nfcufendersresponse@vik.com
Sent: Saturday, August 27, 2016 6:23 AM
Subject: Verify Your NFCU Account Credentials Now
ARMY
Marine Corps
Air Force
Coast Guard
DoD
Dear Navy Federal Online

Customer:
Due to concerns for safety and integrity of the Navy Federal Credit Union account, we have issued this warning message.
Your Navy Federal Credit Union Account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. Kindly click on ACCOUNT UPDATE, and update your information for your account to be fully protected. We appreciate your support and understanding, as we work together to keep Navy Federal Union a safe place to do business.
Navy Federal Banking Team

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Comments 21

Dec 12, 2019 at 8:28 AM by info

"From: "Navy Federal "
Date: December 11, 2019 at 10:23:45 AM CST
To: Recipients
Subject: attention Required

Navy Federal Credit Union

Dear Customer,

There was a security Upgrade on Our Online Banking Database Currently. So, We Recommend all Member to Re-activate their card Informations before the next 24hours.

This is to Avoid Your Account Debit Card Blocking from being Used at the ATM machine or Online Transaction. However, based on our security level, we have locked your account until this Activation Has been Carried Out Successfully.

Click Here To Re-Activate"

Here is another scam

Dec 19, 2018 at 1:10 PM by info

Received the scam:

"From: Navy Federal
Date: Wednesday, December 19, 2018 at 1:05 PM
Subject: IMPORTANT; Final Warning About Your N.F.C.U Member Profile..."

Oct 28, 2018 at 9:56 AM by info

Here is another scam:

"From: "Navy Federal"
Subject: SECURE YOUR PROFILE NOW.
Date: October 2, 2018 at 15:07:34 PDT"

Oct 28, 2018 at 9:55 AM by info

Here is another scam:

"From: "Navy Federal"
Subject: WARNING; PROFILE UPDATE REQUIRED NOW.
Date: October 3, 2018 at 16:40:56 PDT

Dear customer

your account need updating now

click update

update"

Oct 28, 2018 at 9:53 AM by info

Here is antoher scam:

"From: "Navy Federal"
Subject: Alert;- Your N.F.C.U. Profile Is At RIsk.
Date: October 4, 2018 at 20:03:08 PDT"

Sep 25, 2018 at 9:01 PM by info

Here is another scam:

-------- Original Message --------
Subject: Important Security Verification Required!
Date: 2018-09-25 11:28
From: "Navy Federal"
To: Recipients

Account Access Notification
Navy Federal Security Zone
Email for Member
Access XXXXXXXXXXXX

Account Access Notification

Dear Member,

We're writing to let you know that your Navy Federal Online® Account
requires full profile update.

We recently discovered that different Computer users could gain access to your Online® Account, and several password was attempted with your Navy Federal Credit Union Online® Account. It is now necessary for
you to verify your account information to confirm your Identity. Kindly
click on Update, to verify your profile immediately.

Click Here To Update [2]

After you have completed the sign-in process, you will be taken to the new Account Access page, where you will be able to effectively and efficiently manage your accounts.

For more information on the new Account Access, take a quick tour to see what Navy Federal Online Account Access has to offer and how it benefits you. If you have any questions about Navy Federal Online
Account Access or need help, please call us at 1-888-842-6328.

Thank you for your continued support. We look forward to bringing you a new and improved online banking experience.

Products & Services [3] • FAQs [4] • Mobile Banking [5] •
Contact Us

Please do not reply to this email. This email is being sent from Navy Federal Credit Union at PO Box 3000, Merrifield, VA 22119-3000. For contact information, or if you have any questions about this email,
please click here or call us at 1-888-842-6328.

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NFCU 31001 (5-14) Federally insured by NCUA.