Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Navy Federal Credit Union Account Warning and Alert Phishing Email Messages
Navy Federal Credit Union Account Warning and Alert Phishing Email Messages

Navy Federal Credit Union members are asked to be on the lookout for phishing email messages like the one below that are being sent by cyber criminals to steal their online banking account credentials, personal and financial information. The fake email messages, which claim that the recipients’ Navy Federal Credit Union accounts need to be updated to help protect their accounts and reduce fraud, or the recipients' need to verify their NFCU account' credentials, should be deleted by recipients and the instructions in them should not be followed.

It is recommended to go directly to www.navyfederal.org and sign in from there. If there is something wrong or there is something that they need to do with their accounts, they will be notified or alerted right after signing in. Doing this will prevent them from clicking on links in fake email messages that go to phishing websites, which will prevent cybercriminals from stealing their information and gaining access to their accounts.

A Sample of the Phishing Email

From: Navy Federal Credit Union nfcufendersresponse@vik.com
Sent: Saturday, August 27, 2016 6:23 AM
Subject: Verify Your NFCU Account Credentials Now

ARMY
Marine Corps
Air Force
Coast Guard
DoD

Dear Navy Federal Online

Customer:

Due to concerns for safety and integrity of the Navy Federal Credit Union account, we have issued this warning message.

Your Navy Federal Credit Union Account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. Kindly click on ACCOUNT UPDATE, and update your information for your account to be fully protected. We appreciate your support and understanding, as we work together to keep Navy Federal Union a safe place to do business.

Navy Federal Banking Team

21

Comment sectionComments / Answers (21)

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Comment count 21

by info

"From: "Navy Federal "
Date: December 11, 2019 at 10:23:45 AM CST
To: Recipients
Subject: attention Required

Navy Federal Credit Union

Dear Customer,

There was a security Upgrade on Our Online Banking Database Currently. So, We Recommend all Member to Re-activate their card Informations before the next 24hours.

This is to Avoid Your Account Debit Card Blocking from being Used at the ATM machine or Online Transaction. However, based on our security level, we have locked your account until this Activation Has been Carried Out Successfully.

Click Here To Re-Activate"

Here is another scam

Delete


by info

Received the scam:

"From: Navy Federal
Date: Wednesday, December 19, 2018 at 1:05 PM
Subject: IMPORTANT; Final Warning About Your N.F.C.U Member Profile..."

Delete


by info

Here is another scam:

"From: "Navy Federal"
Subject: SECURE YOUR PROFILE NOW.
Date: October 2, 2018 at 15:07:34 PDT"

Delete


by info

Here is another scam:

"From: "Navy Federal"
Subject: WARNING; PROFILE UPDATE REQUIRED NOW.
Date: October 3, 2018 at 16:40:56 PDT

Dear customer

your account need updating now

click update

update"

Delete


by info

Here is antoher scam:

"From: "Navy Federal"
Subject: Alert;- Your N.F.C.U. Profile Is At RIsk.
Date: October 4, 2018 at 20:03:08 PDT"

Delete



by info

Here is another scam:

-------- Original Message --------
Subject: Important Security Verification Required!
Date: 2018-09-25 11:28
From: "Navy Federal"
To: Recipients

Account Access Notification
Navy Federal Security Zone
Email for Member
Access XXXXXXXXXXXX

Account Access Notification

Dear Member,

We're writing to let you know that your Navy Federal Online® Account
requires full profile update.

We recently discovered that different Computer users could gain access to your Online® Account, and several password was attempted with your Navy Federal Credit Union Online® Account. It is now necessary for
you to verify your account information to confirm your Identity. Kindly
click on Update, to verify your profile immediately.

Click Here To Update [2]

After you have completed the sign-in process, you will be taken to the new Account Access page, where you will be able to effectively and efficiently manage your accounts.

For more information on the new Account Access, take a quick tour to see what Navy Federal Online Account Access has to offer and how it benefits you. If you have any questions about Navy Federal Online
Account Access or need help, please call us at 1-888-842-6328.

Thank you for your continued support. We look forward to bringing you a new and improved online banking experience.

Products & Services [3] • FAQs [4] • Mobile Banking [5] •
Contact Us

Please do not reply to this email. This email is being sent from Navy Federal Credit Union at PO Box 3000, Merrifield, VA 22119-3000. For contact information, or if you have any questions about this email,
please click here or call us at 1-888-842-6328.

Equal Housing Lender APY= Annual Percentage Yield APR= Annual Percentage Rate. © 2018 Navy Federal Credit Union. All rights reserved.
Message and data rates may apply. Terms and Conditions are available.
NFCU 31001 (5-14) Federally insured by NCUA.

Delete


by info

Here is another scam:

"From: "CEO NAVY"
Date: June 29, 2018 at 11:37:42 AM EDT
Subject: New Navy Federal E-Mail Notification

Navy Federal Credit Union Navy Federal Security Zone

Dear Member.

NavyFederal Banking security validation.

Our system has detected incomplete update on your account.

Update required to help ensure your safety and security. Follow confirm button below.


Click Here To Confirm


Thank you,
Navy Online Team"

Delete


by an anonymous user from: Germantown, Maryland, United States

Here is another scam:

"Federal Credit Union

Deposit ON HOLD Notification Account Number Ending: x900
eDeposits

This message confirms that there is a Pending deposit of $2,300.00 submitted on your account. You will be notified separately of the status of this deposit. click below to claim deposit

View Deposit

For further information, please review our Terms and Conditions.

IMPORTANT: Please you have wait two (2) business days before it can be posted to your account. Do not reply to this message.

Thank you,

NAVY FEDERAL"

Delete


by an anonymous user from: Fairfax, Virginia, United States

Received this:

"From: Navy Federal [mailto:xx-rockos.org]
Sent: Monday, April 30, 2018 11:08 PM
To: Recipients
Subject: E-Payment

Dear Member,

Your E-Payment has been sent to you

Payment will be Credited after approval

Sign-On

Customer Advisory
Copyright 2018 NFCU"

Delete


by info

Received this:

"Date: Friday, April 27, 2018 9:49 AM
From: Navy Federal

Dear Member,

Please log into your Online account immediately to review and verify recent activity on your account.

Upon logging in, you will be asked to verify some of your informations.

Access your account below

Sign-On To Verify

Customer Advisory
Copyright 2018 NFCU"

Delete


by info

Here is another scam:

-----Original Message-----
From: Navy Federal
Sent: Wed, Dec 27, 2017 3:16 pm
Subject: Security Alert: Irregular activities noticed

Navy Federal Credit Union
Navy Federal Security Zone
Access XXXXXXXXXXXXX

Dear Member,

Just to let you know that we noticed unusual activites on your online account during our regular update today, It is either your details have been changed or incomplete.

If you did nοt initιate the request or feel that you have received this e-mαil in errοr, Please Clιck Here

This e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message."

Delete


by info

Here is another scam:

"Dear Member.

In an effort to safeguard your information helps to actively protect and monitor your account in multiple ways. Our monitoring systems detect signs that your
profile or your identity may have been compromised.

We are constantly developing new security features so that you can be a member of a more secure world. Here’s what you need to do For immediate and continuous access to restore your account now

Click Here To Confirm

follow the prompted instructions, once completed will be responsible for any unauthourize use of your account now or in the future.

Thank you,
Navy Online Team"

Delete


by an anonymous user from: Marietta, Georgia, United States

I have gotten several of these in the last week and I am NOT a member so I know they are fakes. I've tried to use the phishalert-navyfederal.org link to send messages to but it won't go through.

Delete


by info

Here is another scam:

----- Forwarded Message -----
From: "Navy FederaI Message Center"
Sent: Tue, Oct 24, 2017 at 8:08 PM
Subject: Your Access To Internet Banking is Temporarily Locked

Having trouble viewing this email?Click here to view web version

NavyFederal

Valued Customer,

For your security, access to Online Banking has been locked because we noticed you logged into your account using a mobile or computer device we are not familiar with and you do not usually use. To regain access, you must verify your identity.

To get verified and regain access to online banking, please visit here.

IMPORTANT - Please DO NOT change any details on your account after verification such as username, password etc to avoid errors during this verification until we send a confirmation email within 24hours.

Delete


by info

Here is another scam:

-- Forwarded Message --
From: "Navy Federal"
Subject: Navy Federal Credit Union: Account Security Alert!!
Date: Sat, 13 May 2017 18:23:09 -0400

Navy Federal Credit Union

Dear Account Holder,

In the last fews weeks, our Online Banking Security team has observed multiple logon attempts on your Navy Federal Credit Union Online Account.

For your safety we have decided to suspend your online account access.

You will need to verify your identity.

Please click on the link below:

ACCOUNT VERIFICATION.

N.B: We apologise for any inconviniency this may cause you.

Thank you for banking with Us

Sincerely,
Navy Federal Credit Uni

Delete


by an anonymous user from: Bellflower, California, United States

Is this legit?

Subject: A New Member-to-Member Account Has Been Added
From: "Navy Federal"
Date: Feb 16, 2017 8:20:26 AM
Member-to-Member Payee Notice

Online Banking Alert
Account Activity

Dear Member,

A new Member-to-Member Payee has been successfully added to your account. You can now instantly send money to this member.

Payee's name: Jeffrey
Account # ending in 5700

If you did not initiate the request or feel that you have received this e-mail in error, please log on to Navy Federal Online Secure Access (navyfederal.org/secure ) to review your account information is up to date.

Please do not reply directly to this automatically generated e-mail message.

Sincerely,
Navy Federal."

Delete


by info

Without the original email, it is hard to tell if the email is legitimate. Therefore, it is always recommended to go directly to www.navyfederal.org and sign into your account, instead of clicking on a link. Once you have signed in, you may verify your information.

Delete


by info

Received the following:

"Navy Federal Credit Union

Security Notification

Account Number Ending: x*x
Suspicious Sign in Notification

This message is to notify you we blocked your online banking account due to suspicious activities noticed . As as result of this, your debit/credit card is now inactive. Kindly follow the link below to verify and reactivate your online banking account. ACTIVATE NOW Do not reply to this message.

Thank you,
Navy Federal Credit Union."

Delete


by info

Here is another scam:

"From: Navy Federal Credit Union
Sent: Tuesday, January 17, 2017 5:41 PM
Subject: Important Online Banking Security Alert

Navy Federal Credit Union
Navy Federal Security Zone

Email for You
Access XXXXXXXX

Important Online Banking Security Alert

Dear Customer,

Due to concerns, for the safety and integrity of the Navy Federal Credit Union Online we have issued this warning message.

It has come to our attention that your Navy Federal Credit Union Online Banking information needs to be updated as part of our continuing commitment to protect your account for year 2017 and to reduce the instance of fraud on our website. If you could please take 2-6 minutes out of your online experience and update your personal records you will not run into any future problems with the online service.

Once you have updated your account records your Navy Federal Credit Union Online service will not be interrupted and will continue as normal.

Please go to www.navyfederal.org to start the update process.

If your account information is not updated within 48 hours then your ability to access your account will become restricted.

Thank you.
We apologize for any inconvenience."

Delete


by info

Here is another scam:

"From: Navy Federal Credit Union
Sent: Tuesday, November 29, 2016 8:07 PM
Subject: Unauthorised Accessed

Dear Valued Customer,

Your NFCU account was accessed from an unauthorised location.

We need you to verified your account for us now

VERIFY HERE

We're very sorry for any inconvenience we might caused you

Thank you for banking with us
Navy Federal Credit Union"

Delete


by info

Here is another scam:

"From: Navy Federal Credit Union
Sent: Wednesday, December 7, 2016 11:13 AM
Subject: Signing Dictected

Dear Valued Customer,

Your NFCU account was accessed from an unauthorised location.

We need you to verified your account for us now

VERIFY HERE

We're very sorry for any inconvenience we might caused you

Thank you for banking with us
Navy Federal Credit Union."

Delete


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