Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Public Review Community
See the reviews of "Scissors Diary" below or help us review the online Chinese clothing store located at www.scissorsdiary.com. Your review will help others when you share your experiences with them because sharing experiences builds trust and transparency. And, we believe that people's voices should be heard, which is why we have created this online review community.
Shopping & Retail in Guangzhou, Chinaservice@scissorsdiary.com
Shopping & Retail in Guangzhou, China
service@scissorsdiary.com
21
Agree. Months of waiting for shipment, then I've got awfully cheap coat, looking nothing like the photo - then another months waiting for refund, months of lies and at the end money lost. Scissirsdiary are the thieves and scammers. Stay away!
This company is FRAUDULENT! Ads which represent nice clothing are followed by waiting 45 days for delivery but when received the clothing is NOTHING LIKE the ad.A Hackett I bought was so ugly it’s not even funny. Fast forward after 4 emails with them stating they are sending my refund and it’s been 4 months since initial contact.Their return address is in Los Angeles!Complete JERKS!
I have been waiting for my order that I have payed for with PayPal for 4 weeks now. I've sent a few mails, but nothing back. I understand now that this is fraud.
This is the reply I got today after 4 months?!"On Mon, Feb 18, 2019 at 5:37 PM Amber.leI from Scissorsdiary.com wrote:Dear customer,SCI2569Sorry for the long time you have been waiting.Since there is something wrong with our financial system these days, the refund can't be completed temporarily. Our financial department will issue all refunds together.I feel so sorry for this situation. Could you mind waiting for more days? But I can be sure we never scam anyone and surely refund you finally. Hope you could kindly forgive me and give one more chance to be of service at you.Best regards,Amber.leiCustomer Service Teamwww.scissorsdiary.com"
This company is a scum. I have ordered 2 dresses and boots, and all are rubbish. They copy what’s at the pictures on their web and make it with the cheapest materials! All 3 pcs looks ugly and I ain’t gonna wear it. Total waste of money! Don’t buy from them, very disappointing experience. And btw it’s a Chinese company, which is not mentioned anywhere.
I ordered a coat and I was told that I will be receiving an email "shortly" with tracking information. That was a week ago and still no email. Does anyone have a number to contact them?
They have a customer service email on their website. But don’t expect to get good merchandise from them. They will make a cheap copy the items and send them to you. Just got their parcel after a month and it’s very disappointing.
Good morning, I order 4 jackets and they have not sent anything, every day a different email with a different tracking number and this number does not exist.I will not recover my money but I hope I can help others not lose it.
Open a dispute with your bank to have your money refunded.
To update Dromore my previous email. I was contacted by scissors diary and was YET again asked to be patient they are processing my order.This was after having received communication from Paypal. I demanded a refund and by the next day in the morning I received an email from PayPal that I received a full refund.I was then emailed by scissors diary making threats that they will with old my refund unless I request PayPal and world pay to remove the negative comments they had received after my complaint. If using this company be aware that you may not receive the order and you will be waiting for over a month without any means of communication, not unless you contact them first.
When a company threats you like that, you should never trust them.
