Online Threat Alerts (OTA) - Alerting you to scams and frauds.
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Do Not Call 1-888-569-2835 - it is a Fake Technical Support or Customer Service Number Operated by Scammers

Do not call 1-888-569-2835 because it is a fake Amazon, AOL, Apple, Facebook or other Internet giants technical support or customer service number. The fake number(1-888-569-2835 ) is being used by cybercriminals or scammers to trick online users into calling it. The cyber criminals do this by sending out fake emails or text messages like the one below, which claim the recipients should call for support or help.

Online users who have called 1-888-569-2835 and given out their banking information are asked to contact their banks for help, change the password of their online accounts, and contact their local authority if they gave out other sensitive information.

A Sample of a Fake Amazon Technical Support Email

From: Amazon [mailto:alisha@amazon-helpline.org]

Sent: Tuesday, March 13, 2018 5:10 PM

Subject: Alert

Password assistance

Someone tried to reset your password from Dayton,Ohio, If you have not requested this code

Please Call Us on 1-888-569-2835 And Please provide this code and your email address to verify your identity

161145

Amazon takes your account security very seriously. Amazon will never email you and ask you to disclose or verify your Amazon password, credit card, or banking account number. If you receive a suspicious email with a link to update your account information, do not click on the link—instead, report the email to Amazon for investigation.

We hope to see you again soon.

Amazon.com

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Comment sectionComments / Answers

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Comments 3

Mar 17, 2018 at 5:31 PM by
Do Not Call 1-888-569-2835 - it is a Fake Technical Support or Customer Service Number Operated by Scammers
an anonymous user from: Carbondale, Illinois, United States

I called the number out of curiosity, did not give informations, he (sounded like usual scammer type}started asking to open computer,I told him I do not have a computer and hang up.

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Mar 14, 2018 at 7:20 PM by
Do Not Call 1-888-569-2835 - it is a Fake Technical Support or Customer Service Number Operated by Scammers
an anonymous user from: Charlottesville, Virginia, United States

I also received this exact message in Virginia. Fortunately I did not call. There are however several other sites that pop up when you search this number on the internet that appear to legitimize this number. Thanks for the warning.

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Mar 14, 2018 at 4:53 PM by
Do Not Call 1-888-569-2835 - it is a Fake Technical Support or Customer Service Number Operated by Scammers
an anonymous user from: Modesto, California, United States

I received the exact message you posted above. I called this number yesterday and was asked to call back when I was home so that I could have access to my laptop. I was told my account would be temporarily canceled. I thought it was a bit strange and I'm glad I looked it up! Thank you for this information/warning!!

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