Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Basil Play at www.basilplay.com is a fraudulent content streaming website. The website, which claims it lets you play games directly in your browser or download on your phone, computer and tablet, is similar to other fraudulent online gaming websites. Online users who have used their credit cards on the fraudulent website, run the risk of their cards being fraudulently charged for undetermined amounts, even when they have canceled their subscriptions. Therefore, do not even think about contacting their customer support or service.
support@basilplay.comGive us a call at 18773104512 or 16467129974 24 hours a day, 7 days a weekAuxerrois s.r.o. Rudohorska 33, Banska Bystrica 974 11, Slovakia
support@basilplay.com
Give us a call at 18773104512 or 16467129974 24 hours a day, 7 days a week
Auxerrois s.r.o. Rudohorska 33, Banska Bystrica 974 11, Slovakia
I have tried the website and it keeps charging my credit card, even though I have canceled my subscription before the trial period ended. And, the website doesn't have some movies, books, games, software, and music it has advertised. I think this is another trick used to lure potential victims to the website.
Online users who have already subscribed to services on www.basilplay.com are asked to contact their credit card company or bank for help to prevent the fraudulent website from fraudulently charging their credit cards, or refund their money if their cards were already charged.
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Please help, so many amount of money taken from my account
Hi, my name is Mark and I am a representative of Basilplay.com, based on your review I am advising of our readiness to refund any transactions incurred in the hopes of a more positive outlook towards what we offer. You may send your response to support@basilplay.com, kindly include your first and last name and the email address you would have registered with.
They keep on taking my money, when I have not I have done anything on their website
The bank cannot help me and they still charge me, never give me back my money, I don't know what to do?
this web site has charged me month for 11 months last year. I never signed up I will report to the federal government if any more appear on my bills.
how can I delete this, help me
Cancel the card they have and get a new one.
Did that, they still charge me in new card.
It seems you let your bank linked your old card to the new one.
"From: basilplay Date: Thu, Apr 23, 2020, 08:53 Subject: Thank you for registering - basilplay Logo basilplay basilplay Trial Confirmation Thank you for joining basilplay Trial Membership. Please note that all transactions will appear as "basilplay.com 1-646-712-9985" on your credit card statement. Account Information: First Name: Last Name: Username: Password: *** Member Since: Apr 23rd, 20 Ref. Number: 42193853 Billing Information: Billing date: Apr 23rd, 20 Zip Code: Country: GB Order total: $0 Membership Description Member Type Unit Unit Cost *5 Day Free Trial Premium 1 Month Recurring Transaction $0 Subtotal: Tax: TOTAL: $0 $0.00 $0 LOGIN QUESTIONS OR COMMENTS? For frequently asked questions, visit: basilplay Customer Support Center 1-646-712-9985 1-877-310-4528 See our complete Terms of Use and Privacy Policy Please retain this email for your records. Enjoy your games! The basilplay Team" Sent via email.
