EarthLink customers, be aware of "Update Your Payment Method" emails like the one below. The fake email which claims which claims the recipients' need to update their accounts in order to avoid disconnection, is a phishing scam being sent by cyber-criminals. The phishing email tricks EarthLink customers replying with their account credentials (usernames and passwords) and personal information. But, remember, Earthlink will never request their customers' account credentials, and will never ask their customers to send their personal information via an email message.
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The "EarthLink Update Your Payment Method" Phishing Scam
Subject: Alert :Password Changed , You Will Be Disconnected
From: EarthLink <support@earthlink.net>
Sent: Wednesday, August 1, 2018, 12:40 PM
EarthLink
Update Your Payment Method
Dear Subscriber ,
Please update your method of payment before 05/08/2018 To Avoid Disconnection
We Have Been Unable To Charge The Card That Is Associated To Your Earthlink Account.
Your Card Issuing Bank Has Declined Or Reported Your Card As Stolen , Your Bank Has Denied Our Request For Payment .
Your current balance is $320.00.
Kindly Click The Link Below To Make Payment Within 24hrs Of Receiving This Message
CLICK HERE TO MAKE PAYMENT
CANCEL THIS MESSAGE TO DISCONNECT FROM EARTHLINK SERVICES.
If you are tricked by the scam, please change your EarthLink password immediately and contact them for help.
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