Is Inthefuture Shop an Untrustworthy Online Store?

1. I order the PETOMY™ Smart Pet Ball-Second improved version（Buy 2 Free Shipping） × 2

6CM / BLUE / BUY 1

$39.34 USD on 9 Jan 2020. There was no delivery after waiting for one month. On enquiry with this email address: jkefu@macgf.com, they replied as follows:

"[[Dear customer,

We sincerely apologize for the late reply due to the Spring Festival holiday and the viral pneumonia.

Due to the impact of the Spring Festival holiday, Our workers have just started working .Hope you can wait another 5-7 days. Please don't worry, we will be responsible for your order. As soon as the product arrives in the warehouse we will ship it for you immediately.

In order to express apologize, we will refund you 15% to your original payment account after you recieved the parcel .Do you agree?

Thank you for your understanding.]]

2. There was no shipment after waiting for 7 days, the next reply was"

[[Dear customer,

We sincerely apologize for the late reply due to the Spring Festival holiday and the viral pneumonia.

Your kindly understanding is highly appreciated. The tracking number will be emailed after shipment.

If you have any questions else, please feel free to contact us.

Have a nice day.

Best regards!]]

3. Again there was no delivery, this time the reply was:

[[

深圳J组客服

Mar 16, 2020, 4:22 PM (9 days ago)

to me

Dear customer,

Sorry for keep you waiting.

We deeply apologize for the delay in delivery. The parcel has been shipped out. The tracking number is LP351846725SG. It usually takes 7-15 working days to arrive. Please track the detailed shipping information through the following link:

https://www.17track.net/en

From the link, you could see the package is in transit. As you know, the transportation environment is complicated and the speed of shipping cant be controlled. The shipment may be delayed because of weather or other factors. Would you please kindly wait a few more days?

Hope for your kindly understanding.

If you have any questions, please feel free to contact us. dated 16.3.2020]]

4. The tracking number is from Singapore to Hong Kong, it valid but it was just a scam, took an number to beat around the bush."

DO NOT trust this email address: jkefu@macgf.com. It is a cheat and scam on line.

Ms Ng W.H

Hong Kong

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I ordered the gas powered catamaran boat 48inch did not receive it it been over 2 months what can I do I would like an answer so others don't get scammed and can anything be done I would like money or boat back thank you

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